Intake Care Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Serve as a primary contact for incoming DME referrals, providing information on pricing, order status, timelines, and qualification requirements • Advance referrals from intake to readiness by reviewing documentation, identifying gaps, and securing required clinical or insurance information • Verify insurance eligibility and financial responsibility using internal systems, payer portals, and outreach • Create and maintain complete patient accounts, including demographics, documentation uploads, and authorization details • Coordinate intake workflows across calls, emails, faxes, and hospital portals • Apply Medicare and same-or-similar guidelines for accurate and compliant processing • Monitor referral status within hospital and facility systems and communicate updates or next steps • Post payments accurately and support clean account balances • Partner with teammates to balance workload and support continuous improvement • Support pharmacy and care delivery through CarepathRx, part of Evernorth Health Services and The Cigna Group

🎯 Requirements

• High School Diploma or GED • Ability to manage multiple workflows while maintaining attention to detail • Strong written and verbal communication skills • Proficiency in Microsoft Office and data entry • Minimum of 1 year of experience in customer service, intake, clerical, or administrative support (preferred) • Experience in a healthcare, pharmacy, DME, or medical office environment (preferred) • Ability to work Monday-Friday, 8:30am-5pm ET • Cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload for home working

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload required for home working