Product Manager – AI & Automation

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $113.2k - $188.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Lead product ownership for automation, AI, and workflow transformation solutions • Improve healthcare operations, utilization management, and prior authorization outcomes • Analyze workflows and identify opportunities to increase automated processing, reduce manual intervention, improve accuracy, and accelerate cycle times • Partner with clinical, engineering, data science, operational, business, risk, compliance, legal, and governance teams • Ensure products meet regulatory, audit, and responsible AI requirements • Translate complex user needs into defined requirements and validate product solutions • Translate requirements into features and user stories • Own backlog prioritization and refinement • Guide agile delivery, deployment, and adoption activities • Support responsible AI through performance monitoring, explainability, bias mitigation, model governance, and ongoing optimization • Define and monitor product KPIs, user feedback, and market trends • Support adoption and scaling of AI-enabled healthcare solutions • Communicate product vision, priorities, and outcomes to technical and non-technical audiences • Support evolution of product management standards, governance processes, and delivery practices across the AI & Automation product portfolio

🎯 Requirements

• Minimum 3 years of experience in product management, project management, product operations, or related leadership roles • Bachelor’s degree in Computer Science, Mathematics, Statistics, Engineering, Healthcare Administration, Business or a related field • Experience delivering AI/ML products, Generative AI solutions, workflow automation platforms, business rules engines, decision automation platforms, RPA solutions, or intelligent document processing capabilities • Strong written, verbal, stakeholder management, facilitation, and executive communication skills • Experience working in agile development environments and collaborating with cross-functional teams • Ability to prioritize competing initiatives, manage ambiguity, solve complex problems, lead cross-functional delivery efforts, and drive business outcomes • Experience defining product KPIs and measuring operational, user, and financial outcomes • Internet connection obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload when working at home

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement (remote role) • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working