Senior Account Installation Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $55.7k - $92.9k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Verify implementation documents for new, renewing, and canceled clients for completeness and compliance • Coordinate with matrix partners during documentation review • Initiate installation in VISTA • Update the VISTA wizard based on account complexity • Revise source documents as needed • Participate in team meetings, forums, training, and Cigna University courses • Provide support for projects and stretch assignments • Meet or exceed departmental metrics and performance standards • Support onboarding and renewal documentation for new business and renewals within the select segment

🎯 Requirements

• High school diploma or GED required; college degree is a plus • Strong knowledge of Cigna's processes, including benefits, eligibility, ID cards, billing and banking, preferred • 2+ years of experience in account management, sales, and/or client service required • 2+ years of experience in project management or account management preferred • Ability to work well with others, build solid relationships, negotiate, guide and keep your promises required • Problem-solving ability and ability to use data to reach goals required • Excellent technical skills, including working with spreadsheets, databases, and tracking systems required • Experience with VISTA, ePRO, CIT and benefit summary systems preferred • Ability to manage different priorities and deadlines quickly; work independently, take initiative, and find solutions required • Strong communication and organizational skills to work with people at all levels and functions required • If working at home, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload • Qualified applicants will be considered without regard to legally protected characteristics • Tobacco/nicotine users may be subject to The Cigna Group's tobacco-free hiring policy in applicable states

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being programs • Behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet connection with at least 10Mbps download/5Mbps upload for home working