Senior Pharmacy Tech Rep

🔥 17 hours ago

🌵 Arizona, Massachusetts – Remote

🌵 Arizona – Remote 🍂 Massachusetts – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

💊 Pharmacist

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Collaborate with patients and physicians to coordinate fertility plans and medications • Own the patient experience by resolving customer issues and ensuring 100% customer follow-up • Accurately obtain and enter patient information, including shipping, insurance, and payment details • Escalate complex claims to the appropriate team • Perform data entry and enter prescriptions into the pharmacy system • Process prescription claims accurately so prescriptions are dispensed accurately • Manage multiple tasks without sacrificing attention to detail • Participate in special projects and perform other duties related to specific contract performance • Handle inbound patient calls and learn about patients’ medical histories and fertility challenges

🎯 Requirements

• High School Diploma or GED required • 1+ years of relevant experience as a technician • Valid National Pharmacy Technician certification required • Valid Arizona or Massachusetts pharmacy technician license required • 1+ year of call center experience preferred • Microsoft Office proficiency and data entry skills • Exceptional attention to detail, accuracy, and quality • Excellent verbal and written communication skills • Ability to multitask in PC- and phone-related tasks • Ability to work effectively and foster teamwork • Demonstrated ownership of projects and responsibility for building strong working relationships with colleagues and customers • Results-oriented; ability to prioritize and manage workload and meet deadlines • Cable broadband or fiber optic internet connection with at least 10 Mbps download and 5 Mbps upload for home working

🏖️ Benefits

• Health coverage effective day 1, including medical, dental, and vision • Holiday pay • Paid time off • Overtime pay • 401(k) with company match • Tuition reimbursement • Annual bonus plan eligibility • Well-being and behavioral health programs • Company-paid life insurance • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Flexible work from home arrangement

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