Senior Pharmacy Technician

🔥 0 minutes ago

🌵 Arizona, Illinois, +1 more states – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote 🍂 Massachusetts – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟠 Senior

💊 Pharmacist

👻 Ghost score 0%

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Handle inbound calls from fertility patients and learn about their medical history and challenges • Coordinate fertility plans and medications with patients and physicians • Own the patient experience by resolving customer issues and ensuring 100% customer follow-up • Obtain and enter patient information, including shipping, insurance, and payment details • Escalate complex claims to the appropriate team • Perform data entry and enter prescriptions into the system • Process prescription claims accurately so medications are dispensed accurately • Juggle multiple tasks while maintaining attention to detail • Participate in special projects and perform other duties related to specific contract performance

🎯 Requirements

• High School Diploma or GED required • 1+ years of relevant experience as a technician • Valid National Pharmacy Technician certification is required • Valid Arizona or Massachusetts pharmacy technician license is required • 1+ year(s) of call center experience preferred • Microsoft Office proficiency and data entry skills • Exceptional attention to detail, accuracy, and quality • Excellent verbal and written communication skills • Ability to multitask in both PC/Phone related tasks • Ability to work effectively and foster teamwork • Demonstrated ownership of projects and responsibility for building strong working relationships with colleagues and customers • Results-oriented; demonstrated ability to prioritize and manage workload and meet deadlines • Must reside within Arizona, Massachusetts, or Illinois • Home internet through cable broadband or fiber optic service with at least 10 Mbps download and 5 Mbps upload • Availability for Monday–Friday 12:30pm–9:00pm Eastern time and rotating weekend shifts • Availability for Monday–Friday 9:00am–5:00pm Eastern time during six weeks of training

🏖️ Benefits

• Health coverage effective day 1, including medical, dental, and vision • Holiday, PTO and OT pay • 401K with company match • Tuition reimbursement • Fun, friendly and unique culture • Annual bonus plan eligibility • Well-being and behavioral health programs • Company-paid life insurance • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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