Head of Product – Document Processing

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Columbus Organization

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

🤝 Non-profit

💰 Private equity on 2017-01

Healthcare • Consulting • Non-profit

The Columbus Organization is a nonprofit (or mission-driven) services organization that empowers individuals with intellectual/developmental disabilities (I/DD) and behavioral needs to achieve meaningful-life goals. It provides nationally recognized care coordination (case/support coordination), professional clinical staffing (on-site staffing and consultative services), and quality improvement services to families, individuals, and agencies supporting special needs populations. Since 1984, Columbus has worked with over 140 state and local agencies across 40+ states and DC, helping solve staffing, regulatory, certification, litigation, and programmatic challenges through expertise in clinical practice, recruitment, training, forensic and litigation support, and policy development.

📋 Description

• Clarify lending segments with the strongest natural fit by institution size, lending model, workflow maturity, and operational pain points • Evaluate early customer usage to identify valuable workflows and workarounds • Review deal histories, renewals, and stalled opportunities to identify buying triggers, hesitation points, and product gaps • Build a data-backed view of Lending traction and identify priority workflows for product-market fit • Create the Lending strategy narrative, including target customers, priority problems, and committed outcomes • Establish and socialize product-market-fit indicators across Product, Customer Success, and Sales • Position Lending against manual processes, LOS add-ons, and BPO/consultants • Partner with Product Marketing on talk tracks and discovery flows • Shape the roadmap around the chosen ideal customer profile and close critical workflow, data handoff, configuration, and dependency gaps • Define and test the first 90 days of value plan with Customer Success and Implementation • Capture implementation evidence including time to value, iteration cycles, customer satisfaction, and referenceability • Maintain a forward-looking roadmap and validate expansion opportunities based on customer demand • Partner with Revenue leadership on commercial expectations and pipeline assumptions • Serve as the central voice for the Lending product line and guide its evolution into a scalable growth engine

🎯 Requirements

• Understands how lenders manage workflows, risk, and compliance • Turns lender insight into a sequenced strategy for building product-market fit • Differentiates real traction from noise using customer behavior, adoption patterns, and deal signals • Builds simple measures to track product-market fit progress • Engages deeply with lenders to uncover operational needs and translate them into product decisions • Builds trust with Product, Engineering, Marketing, Sales, and Customer Success • Keeps teams aligned on priorities through clear, evidence-driven leadership • Turns strategy into deliberate workflow depth and reliable delivery • Explains Lending strategy clearly to lenders, internal teams, and executives • Demonstrated ability to establish a lending-market point of view, define an ICP, shape product strategy, and validate repeatable value delivery