Collections & Billing Specialist – Epicor Prophet 21, P21

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Manage collections and follow up on outstanding customer balances • Create, review, and process customer invoices • Maintain accurate billing and accounts receivable records • Investigate and resolve billing discrepancies and customer account issues • Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities • Reconcile customer accounts and payment discrepancies • Prepare accounts receivable and collections reports • Communicate with customers regarding outstanding balances and payment status • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Excellent professional and communication skills • Previous hands-on experience with Epicor Prophet 21 (P21) is required • Strong billing, collections, and accounts receivable experience, within the Epicor Prophet 21 (P21) ecosystem • Proven ability to manage customer accounts and collection activities effectively • Excellent attention to detail and organizational skills • Strong problem-solving skills and ability to work independently • Demonstrated reliability, accountability, and a strong work ethic • Proven ability to meet deadlines consistently in a fast-paced environment • Comfortable working within structured processes and established workflows • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs

🏖️ Benefits

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth