Operations & Procurement Manager

🕒 April 28

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The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Oversee the execution of multiple interior design projects from concept through completion • Manage project timelines, procurement, vendor coordination, and client communication • Act as the central point of coordination across drafters, contractors, vendors, and internal teams • Oversee purchasing, financial tracking, and logistics while maintaining accurate documentation and systems • Enable the Lead Designer/CEO to focus on creative work by taking ownership of operational, administrative, and communication tasks • Create and manage purchase orders; track deposits, balances, invoices, collections, and due dates • Coordinate freight, receiving warehouses, deliveries, and installation logistics • Manage vendor relationships to ensure responsiveness, alignment, and professionalism • Act as the primary point of contact: manage calls, messages, WhatsApp, and forwarded phone line • Provide client updates, send proposals, and handle new client intake

🎯 Requirements

• Proficient level of English (written and spoken) • Proficient level of Spanish (written and spoken) highly preferred • Strong communicator, confident working with clients, teams, vendors, and contractors • Experience in project management, client success, operations, procurement, logistics, or similar roles • Proficiency in QuickBooks, with solid numerical and tech capability • Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Sheets • Interior design firm experience is strongly preferred • Purchasing/procurement experience highly preferred • Familiarity with design platforms (Studio Designer, Design Files, Materio) is a plus • Ability to work independently, manage multiple projects, and protect leadership time • Comfortable with standard business tools, including email, spreadsheets, and document management • Experience with task and project management tools (e.g., Asana, Trello, Monday.com) to track tasks, deadlines, and workflows is a plus • Out-of-the-box thinker, proactive, assertive, and accountable with strong follow-up skills • Calm under pressure with the ability to prioritize in a fast-paced environment • Ability to make sound operational decisions • Highly organized, adaptable, detail-oriented, and systems-minded • Strong ownership of project details, including budgets, vendor status, approvals, and deliverables • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

🏖️ Benefits

• 100% remote work • Great work environment with potential for growth