Program Experience Manager

Job not on LinkedIn

🕒 March 20

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The Job Seekers Journey

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

📱 Media

📚 Education

Media • Education

<The Job Seekers Journey> is a supportive online community and resource hub for people navigating unemployment and the job search process. It provides practical job-search advice, mental and physical health information, a podcast, blog posts, and an email newsletter to help job seekers cope, stay informed, and improve their chances of finding work.

📋 Description

• Support students throughout their journey, ensuring a close, positive and consistent experience • Foster and activate the student community across contact channels, with a focus on the online environment • Manage WhatsApp groups and other community spaces • Support students with their questions, needs and roadblocks • Conduct regular follow-ups to reinforce rapport, engagement and continuity of support • Plan and run community initiatives and events, both online and in-person • Identify opportunities to improve the student journey and experience • Collaborate with internal teams to ensure an integrated experience • Record relevant information and ensure continuity of student support • Contribute ideas to enhance the experience, engagement and community dynamics

🎯 Requirements

• Empathy and a people-oriented mindset • Energy and the ability to drive engagement • Active listening and interpersonal sensitivity • Organization and consistency • Clear and thoughtful communication • Proactivity and initiative • Responsibility and commitment • Adaptability and flexibility • Team spirit • Relational maturity • Notion • Slack • WhatsApp • Pipedrive • Google Meet • Student management platforms • Google Workspace