Account Management Lead Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75.2k - $125.3k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Own execution of operational performance strategy for Accredo Specialty Pharmacy clients within the direct payer space • Identify risks, uncover opportunities, and drive measurable results using a proactive, data-driven approach • Shape and advance service strategy while leading end-to-end execution for medium and small PBMs and national health plans • Deliver persistency, membership growth, and earnings targets • Manage client relationships in alignment with the Account Executive and assume direct ownership for select clients • Drive cross-functional alignment across product and operational teams • Identify gaps, remove barriers, and optimize systems and processes to meet client needs and improve organizational efficiency • Support operational excellence, growth, profitability, and persistency through patient service oversight, account retention, and management strategies • Collaborate on benefit, service, and relational strategies to enhance patient and client experience • Maintain market and competitive knowledge of service trends and differentiators • Collaborate with the Account Executive on retention, growth, satisfaction, renewals, RFPs, service issues, performance guarantees, corrective action plans, and implementations • Include patient installation, product, and service partners where appropriate • Develop trusted-advisor relationships with clients and patients through proactive needs and goals discussions • Leverage Accredo capabilities and services to differentiate the company from competitors • Maintain knowledge of products, services, benefit designs, access, patient care, outcomes reporting, and operational effectiveness • Lead performance-guarantee reporting requests, including analytics and presentations • Develop and implement upsell and margin strategies to drive enrollment growth, network access, and drug additions • Apply a basic conceptual understanding of underwriting principles and contracting processes • Leverage resources to fulfill client onsite needs and provide solutions balancing client outcomes, satisfaction, and cost • Represent Accredo at market-based events, quarterly business reviews, onsite engagements, and through communications

🎯 Requirements

• College Degree or 5+ years of experience in a relevant role • 3+ years of experience in healthcare / managed care business • Product knowledge • Knowledge of underwriting principals • Risk and financial analysis skills • Knowledge of marketing processes • Account management experience • Knowledge of pharmacy operations • Excellent communication, negotiation, and influencing skills • Ability to interpret complex, unstructured information and communicate key takeaways through storytelling • Strategic and financial savvy • Ability to partner with the Account Executive to grow the book of business • Planning and organizational skills • Ability to plan for the long and short term, drive priorities, and achieve results • Ability to foster strong working relationships • For home working, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Tobacco-free policy