Certified Pharmacy Technician, Inbound Phones

Job not on LinkedIn

🔥 1 hour ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

💊 Pharmacist

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Receive, document, and process verbal prescriptions, clarifications, provider updates, and required prescription details in pharmacy systems • Verify orders for accuracy, flag missing or conflicting information, and escalate clinical questions or concerns to pharmacists • Manage inbound calls from patients, providers, healthcare professionals, and caregivers • Provide prescription status, coverage details, and next steps • Update, reconcile, and maintain patient demographics, insurance, health information, and interaction records in accordance with HIPAA and company standards • Collaborate with pharmacists, providers, insurers, fulfillment, operations, and internal teams to resolve prescription, claims, coverage, and shipment issues • Assist patients in receiving life-sustaining medications for rare and/or chronic diseases • Enter data and communicate by phone throughout the workday

🎯 Requirements

• High School Diploma or GED • Active Tennessee Pharmacy Technician license • National certification • Must reside within Tennessee • 1+ year(s) of customer service experience • Demonstrated computer proficiency and data entry accuracy • Ability to work independently in a remote environment • Ability to work the stated Monday–Friday shifts • Home internet through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Benefits start on Day 1 • 18 days of PTO within a full calendar year • 401(k) • Career advancement opportunities • Bonus eligibility through incentive plans • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • Company paid life insurance • Tuition reimbursement • Paid holidays • Leaves of absence • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload for home working