
10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
🕒 August 10
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10,000+ employees
Founded 1982
🏥 Healthcare
⚕️ Healthcare Insurance
💊 Pharmaceuticals
Healthcare • Healthcare Insurance • Pharmaceuticals
The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.
• Serve as a consistent clinical point of contact for each member throughout their wellness journey • Assess members’ immediate risk and clinical needs using evidence-based models and clinical acumen • Provide real-time crisis de-escalation, safety planning, and risk management • Identify biopsychosocial needs and collaborate with members on solutions and next steps • Develop SMART goals that empower members to lead and maintain a healthy lifestyle • Assess readiness to change and implement actions to help members reach their goals • Shepherd members to appropriate clinical care, treatment programs, and community resources • Educate members about benefit plans, coverage, and care navigation using varied modalities • Leverage specialized evidence-based curriculum across clinical areas • Research and provide relevant educational or support resources • Partner with internal colleagues for follow-up, case collaboration, and seamless care transitions • Balance real-time queue work with out-of-queue case management responsibilities • Demonstrate diplomacy, empathy, and professionalism in difficult conversations • Comply with HIPAA, confidentiality, and compliance standards • Maintain accurate clinical documentation across multiple health records and systems • Communicate effectively and succinctly in verbal and written formats • Perform other related duties incidental to the work described
• Master’s degree or PhD in a mental health field (e.g., Social Work, Counseling, Psychology) or RN with psychiatric specialization • Current independent clinical license (e.g., LCSW, LPC, LMFT, LPCC, PhD, PsyD, PMHNP, or RN with psychiatric focus) • Minimum 5 years of post-licensure experience as a behavioral health or substance use clinician preferred • Demonstrated use of evidence-based approaches, including brief therapy, cognitive-behavioral therapy, and motivational interviewing • Experience working in or with managed care environments preferred • Experience with direct member communication, written and verbal • Experience in telephonic counseling/coaching preferred • Required to obtain AAS Crisis Specialist Certification within the first year of employment • EAP experience and CEAP certification preferred but not required • Strong clinical acumen and interpersonal communication skills • Comfort working in a dynamic and rapid pace environment • Proven administrative abilities • Strong computer and software application skills • Minimum forty hours per week • Rotating shifts, weekends, and holiday time • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload when working at home
• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement
Apply Now🕒 August 4
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🇺🇸 United States – Remote
💵 $70k - $75k / year
💰 $34M Private equity on 2021-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🕒 July 27
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