General Clerk Representative

🔥 0 minutes ago

🏈 Alabama, Alaska, +16 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🌾 Nebraska – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Support our clinical telephonic nurse team by connecting calls • Adhere to quality and production standards while complying with all applicable company, state, and federal safety and environmental programs and procedures • Follow up on the individual workload and take appropriate action when agreed targets are not met • Work within a fast-paced environment • Take initiative for problem solving with the ability to multitask effectively • Maintain a co-operative and friendly working environment • Take ownership of difficult tasks • Respond via the most efficient channel (e.g., phone, e-mail, letter, etc.) • Demonstrate exemplary customer service skills • Effectively manage time to complete job responsibilities and tasks • Prioritize work by knowing the most effective and efficient processes to accomplish tasks, focusing on continuous improvement

🎯 Requirements

• High school diploma or GED required • 1 year of experience in call center preferred • Ability to work in collaboration with a team • Proficient in Typing • Knowledge of MS Suite (Microsoft Excel, Microsoft Word, PowerPoint) preferred

🏖️ Benefits

• Medical, vision, and dental benefits • Well-being and behavioral health programs • 401(k) • Company paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence