Product Manager – AI & Automation

Job not on LinkedIn

🔥 20 hours ago

🇺🇸 United States – Remote

💵 $113.2k - $188.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead product ownership for automation, AI, and workflow transformation solutions improving healthcare operations, utilization management, and prior authorization outcomes • Analyze workflows with business, clinical, operations, data science, and engineering stakeholders • Identify opportunities to increase automated processing, reduce manual intervention, improve accuracy, and accelerate cycle times • Partner with risk, compliance, legal, and governance teams on regulatory, audit, and responsible AI requirements • Translate complex user needs into defined requirements and validate product solutions • Lead cross-functional product delivery, including feature and user story definition, backlog prioritization and refinement, agile delivery, deployment, and adoption • Support responsible AI through performance monitoring, explainability, bias mitigation, model governance, and optimization • Define and monitor product KPIs, user feedback, and market trends • Support adoption and scaling of AI-enabled healthcare solutions • Communicate product vision, priorities, and outcomes to technical and non-technical audiences • Support evolution of product management standards, governance processes, and delivery practices across the AI & Automation portfolio

🎯 Requirements

• Minimum 3 years of experience in product management, project management, product operations, or related leadership roles • Bachelor’s degree in Computer Science, Mathematics, Statistics, Engineering, Healthcare Administration, Business or a related field • Experience delivering AI/ML products, Generative AI solutions, workflow automation platforms, business rules engines, decision automation platforms, RPA solutions, or intelligent document processing capabilities • Strong written, verbal, stakeholder management, facilitation, and executive communication skills • Experience working in agile development environments and collaborating with cross-functional teams • Ability to prioritize competing initiatives, manage ambiguity, solve complex problems, lead cross-functional delivery efforts, and drive business outcomes • Experience defining product KPIs and measuring operational, user, and financial outcomes • If working at home, cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload is required

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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