RN Quality Specialist

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $33 - $56 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Provide remote, patient-centered case management support and education to assigned patients • Build and maintain therapeutic relationships with assigned patients • Deliver patient-centric education regarding treatments, disease states, and prescribed products • Manage a designated caseload through scheduled outreach, adherence monitoring, and accurate database documentation • Coordinate interactions between patients and internal or external clinical partners • Customize interactions based on individual patient needs, health literacy, and program requirements • Participate in customer meetings, training sessions, and orientations • Demonstrate clinical competency and system proficiency through required assessments • Support special projects and additional duties aligned to contract performance and business needs • Adhere to contractual agreements, company policies, quality standards, and compliance requirements • Work 11:00 a.m. – 8:00 p.m. Eastern Time

🎯 Requirements

• Active, unrestricted Registered Nurse (RN) license in primary state of residence • Compact license required • Minimum of two (2) years of RN clinical experience • Proficiency with Microsoft Office applications and basic database navigation • Strong verbal and written communication skills • Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment • Cable broadband or fiber optic internet service with at least 10Mbps download/5Mbps upload • BSN or active enrollment in a BSN program preferred • Case management or care coordination experience preferred • Knowledge of pharmacy operations, pharmaceuticals, life sciences, or healthcare business environments preferred

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

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