Senior Agile Product Owner, Individual Dental

🔥 13 hours ago

🐊 Florida, Illinois, +2 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

💵 $115.6k - $192.6k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Develop and communicate product vision aligned with enterprise strategy, customer needs, and measurable business objectives • Translate strategic priorities into customer or business problems for the product team to solve • Establish outcome-based product goals, success measures, guardrails, and leading indicators • Maintain an outcome-oriented roadmap focused on strategic intent, learning priorities, and anticipated impact • Make evidence-based product decisions using customer insights, analytics, operational data, market information, and business performance • Evaluate progress against outcomes and recommend whether to continue, adjust, scale, or stop investments • Develop deep understanding of customers, users, buyers, stakeholders, and usage environments • Conduct and participate in customer interviews, observation, usability testing, journey analysis, and qualitative research • Use quantitative data to understand customer behavior, adoption, performance, unmet needs, and friction points • Lead continuous discovery with product design and engineering • Frame opportunities as testable hypotheses and evaluate value, viability, usability, and feasibility risks • Use prototypes, experiments, technical spikes, customer testing, and analytics to test assumptions • Partner with engineering, design, Product Owners, architecture, data, operations, and other contributors on incremental releases • Prioritize product investments based on outcomes, customer impact, evidence, risk, effort, and strategic alignment • Make trade-offs involving scope, timing, quality, customer experience, operational readiness, and business value • Maintain alignment across product strategy, roadmap, discovery pipeline, and delivery backlog • Participate in planning, reviews, demonstrations, and other product team activities • Monitor adoption, customer behavior, reliability, operational performance, and business results after launch • Resolve production issues, improve product health, address technical debt, and optimize the product lifecycle • Understand business model, strategic objectives, financial considerations, operating processes, customer commitments, and regulatory environment • Identify compliance, privacy, legal, security, finance, sales, service, and operational constraints • Build alignment with enterprise partners and influence senior leaders and stakeholders • Communicate product strategy, decisions, risks, learning, progress, and results to executive, business, technical, and operational audiences • Manage cross-product dependencies and escalate unresolved decisions • Provide product teams with context, customer access, clear outcomes, and decision-making guardrails • Promote experimentation, healthy debate, rapid learning, shared accountability, and responsible governance • Help transition the organization from project delivery and feature output toward durable teams, continuous learning, and outcome ownership • Leverage AI for customer understanding, product discovery, analysis, decision-making, automation, knowledge management, customer experience, business outcomes, and operational efficiency • Define and measure outcomes for AI-enabled capabilities while maintaining human judgment, accountability, transparency, and governance

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience • Five or more years of product management, digital product, technology product, or comparable experience • Experience owning a technology-enabled product or significant product area through discovery, delivery, launch, measurement, and optimization • Experience working with cross-functional partners such as engineering, design, data, architecture, operations, marketing, service, legal, compliance, or finance • Ability to identify customer problems and convert insights into product strategy and measurable outcomes • Experience using qualitative research and quantitative data to make decisions • Strong analytical, critical-thinking, and structured problem-solving capabilities • Ability to navigate ambiguity, reconcile competing needs, and make sound decisions with incomplete information • Strong written, verbal, facilitation, presentation, and executive communication skills • Working knowledge of modern software development, Agile delivery, product analytics, experimentation, and product discovery practices • Ability to influence across organizational boundaries without relying solely on positional authority • Home internet connection through cable broadband or fiber optic service with at least 10 Mbps download/5 Mbps upload if working from home • Preferred: experience in regulated, complex, or highly matrixed enterprise environments • Preferred: experience with empowered product teams, continuous discovery, dual-track product development, or outcome-based roadmaps • Preferred: familiarity with customer interviewing, prototyping, usability testing, hypothesis testing, A/B testing, and opportunity-solution mapping • Preferred: experience defining product objectives, key results, guardrail metrics, and product performance dashboards • Preferred: understanding of software architecture, APIs, data platforms, cloud technologies, automation, artificial intelligence, or emerging technologies • Preferred: Agile or product management certification • Preferred: experience with Jira, Confluence, product analytics platforms, research repositories, or visual collaboration tools • Preferred: familiarity with generative AI, machine learning product patterns, AI evaluation, responsible AI practices, model or data risk, and human-centered AI design • Preferred: experience applying AI-enabled tools to improve product discovery, analysis, documentation, decision support, or operating efficiency

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence