Senior Analyst, Operating Effectiveness – Workflow Automation

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $63.4k - $105.6k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Gain understanding of utilization management, claims operations, IT operations, and call center operations • Develop technical and operational subject-matter expertise • Provide operational expertise to client services and client operations managers in researching and resolving issues and requests • Work with Operations Product Owners to develop, monitor, maintain, and groom backlogs • Build presentations and complete analyses to support Operations Product Owner communications to senior management • Translate business rules into pathway algorithms and evaluate existing pathways for operational efficiencies • Document and maintain business workflows, pathways, and requirements, or support central teams managing these functions • Coordinate with key leaders to execute projects • Assist Agile Product Owners in delivering enterprise initiatives, including eviCore Platform, UCX, and UPX • Develop scopes of work and level-of-effort estimates with cross-functional organizations • Monitor operations backlogs and identify ways to improve or enhance operational performance

🎯 Requirements

• High School diploma or GED required • Bachelor’s Degree preferred • 2+ years of experience in healthcare operations or technology function • Demonstrated success leading initiatives toward operational improvement in technology and/or healthcare fields • Proficiency with MS Word, Excel, and PowerPoint; Visio preferred • Ability to learn basic SQL queries as needed • Ability to collaborate with various business partners and organize effectively • Strong verbal and written communication skills • Understanding of requirements creation and development • General understanding of conditional logic • Ability to read HTML, Java, and Visual Basic for Applications preferred • Agile experience a plus • Home internet through cable broadband or fiber optic service with at least 10 Mbps download/5 Mbps upload when working from home

🏖️ Benefits

• Annual bonus plan eligibility • Medical benefits • Vision benefits • Dental benefits • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume