Senior Business Project Advisor, Individual Dental Operations

🔥 3 minutes ago

🏰 Missouri, Pennsylvania, +2 more states – Remote

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⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Lead complex, cross-functional business projects from planning through execution, implementation, and operational stabilization • Translate business objectives into project scope, deliverables, milestones, responsibilities, dependencies, and success measures • Develop and maintain integrated project plans • Coordinate execution across Operations, Technology, Product, Compliance, Finance, Vendor Management, Customer Experience, and enterprise partners • Establish project governance and facilitate project meetings, working sessions, decision forums, status reviews, and readiness discussions • Maintain project documentation, status reports, action items, decisions, risks, issues, dependencies, and business artifacts • Monitor milestones and identify impacts to timing, scope, quality, cost, and operational readiness • Coordinate resolution of cross-functional issues and escalate matters requiring leadership decisions • Identify, document, evaluate, escalate, and monitor project risks, issues, dependencies, and decisions • Partner with business owners and subject matter experts to document and communicate business and operational requirements • Coordinate operational-readiness activities involving procedures, training, communications, testing, controls, reporting, customer support, and implementation planning • Lead or support vendor onboarding, transitions, new capabilities, service changes, and operational improvements • Provide reporting on project health, progress, milestones, risks, issues, dependencies, and decisions • Prepare executive-ready communications and decision materials • Coordinate change-management, stakeholder assessments, communication plans, readiness activities, and transition approaches • Support post-implementation reviews, lessons learned, and continuous improvement

🎯 Requirements

• Bachelor’s degree in Business Administration, Project Management, Healthcare Administration, Operations, or a related discipline, or an equivalent combination of education and relevant professional experience • Advanced experience leading complex business projects, operational initiatives, implementations, or organizational change efforts • Demonstrated experience managing projects involving multiple business functions, stakeholders, dependencies, and competing priorities • Experience developing and maintaining project plans, milestones, status reporting, risk and issue documentation, decision records, and implementation-readiness materials • Demonstrated ability to translate business objectives into clear requirements, deliverables, responsibilities, and execution plans • Experience coordinating business, operational, technology, and vendor stakeholders through implementation and stabilization • Strong understanding of business project management, operational readiness, risk management, change management, and process improvement • Strong facilitation, organization, problem-solving, and decision-support skills • Ability to identify emerging risks, evaluate potential business impacts, and escalate concerns appropriately • Strong written and verbal communication skills, including the ability to prepare executive-ready project updates and decision materials • Demonstrated ability to influence outcomes and establish accountability without direct reporting authority • Ability to manage multiple complex initiatives and adjust priorities in a changing business environment • Proficiency with Microsoft Office applications and project-planning, collaboration, or reporting tools • If working at home, internet connection through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload

🏖️ Benefits

• Remote work arrangement • Work-at-home opportunity • Tobacco-free policy • Reasonable accommodation support for the online application process

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