Legal Practices Support, Data Specialist

Job not on LinkedIn

🔥 44 minutes ago

🌵 Arizona, Connecticut, +3 more states – Remote

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

💵 $64.8k - $97.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Attorney / Lawyer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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The Hartford

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1810

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

The Hartford is a well-established insurance company offering a variety of products including auto, home, and business insurance. With over 200 years of experience, it caters to both individuals and small to midsize businesses, providing tailored insurance solutions and employee benefits. The company is particularly known for its AARP-endorsed auto and home insurance programs, which offer exclusive benefits and discounts for members.

📋 Description

• Research, investigate, and resolve billing, payment, and data-related issues across legal eBilling, claims, and payment systems • Identify root causes of discrepancies and coordinate resolution with appropriate stakeholders • Maintain accurate and consistent billing, payment, and vendor data across multiple platforms • Support daily processes related to legal billing and payment administration • Serve as a key point of contact for law firms, vendors, Audit Attorneys, and internal business partners regarding billing, payment, and system-related inquiries • Escalate complex issues as needed and monitor items through resolution • Utilize Microsoft Office applications, Hartford claim systems, and eBilling platforms to support daily business activities and issue resolution • Build and maintain productive relationships through professional, responsive, and effective communication • Document issue resolution activities and maintain appropriate records • Identify recurring issues and contribute to process improvements that enhance efficiency and data quality

🎯 Requirements

• 3+ years of experience in legal services, billing, claims, customer support, data management, or another related business function • Experience researching and resolving operational, billing, payment, or data-related issues • Strong attention to detail and commitment to accuracy • Proficiency with Microsoft Office applications, including Excel • Experience working across multiple systems and managing large volumes of information • Strong organizational, problem-solving, and time-management skills • Ability to communicate effectively with internal and external business partners • High School Diploma required • Experience with legal eBilling platforms, claims systems, or payment systems preferred • Strong team collaboration skills • Customer-focused mindset • Strong research and problem-solving skills • Ability to build productive relationships with law firms, vendors, and internal business partners • Excellent written and verbal communication skills • Comfort navigating multiple systems and applications • Ability to manage competing priorities and meet deadlines • Highly detail-oriented with a strong focus on data quality and accuracy • Self-starter able to work independently while remaining aligned with team objectives • Curiosity and willingness to learn and adopt emerging technologies, including AI

🏖️ Benefits

• Hybrid or 100% remote work options • Monday-Friday, 8:00 AM-5:00 PM (Eastern/Central) • Short-term or annual bonuses • Long-term incentives • On-the-spot recognition

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