Senior Workers' Compensation Claims Representative

🔥 9 minutes ago

🌶️ New Mexico – Remote

infoinfo

💵 $62.4k - $93.6k / year

⏰ Full Time

🟠 Senior

📋 Claims Specialist

Where this job comes from

Posted on The Hartford's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

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Logo of The Hartford

The Hartford

10,000+ employees

Founded 1810

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

The Hartford is a well-established insurance company offering a variety of products including auto, home, and business insurance. With over 200 years of experience, it caters to both individuals and small to midsize businesses, providing tailored insurance solutions and employee benefits. The company is particularly known for its AARP-endorsed auto and home insurance programs, which offer exclusive benefits and discounts for members.

📋 Description

• Plan, recommend, and execute investigations of workers’ compensation claims • Manage workers’ compensation claims requiring timely investigations and financial accuracy • Provide benefit oversight, appropriate file disposition, and adherence to statutory guidelines • Leverage professional resources including doctors, nurses, attorneys, and regulators • Establish and maintain productive business relationships with customers • Gather and analyze data to inform claim decisions • Calculate disability benefit rates and claim financial exposures • Use contemporary technology to achieve accurate and efficient claim outcomes • Demonstrate professional diplomacy during customer interactions • Contribute to collaboration, operational performance, employee engagement, and continuous improvement

🎯 Requirements

• Minimum of 2+ years of experience in workers’ compensation claim handling required • Certification exams and adjusting licenses as required by state • Outstanding interpersonal skills • Strong focus delivering outstanding customer service • Demonstrated strong written and verbal communication skills • Demonstrated consistent high level of performance and achievement over career span • Excellent time management skills with the ability to manage competing priorities • HS Diploma required • Bachelor’s Degree is preferred • Must reside in the state of New Mexico • Availability Monday–Friday during core business hours

🏖️ Benefits

• Short-term or annual bonuses • Long-term incentives • On-the-spot recognition • 100% remote work arrangement • 5 weeks of training

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