The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
Contact Center Team Lead
Job not on LinkedIn
🔥 0 minutes ago
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The Helper Bees
51 - 200 employees
⚕️ Healthcare Insurance
☁️ SaaS
🧘 Wellness
Healthcare Insurance • SaaS • Wellness
The Helper Bees is a company that offers innovative solutions for aging-in-place, focusing on providing non-medical services that enable older adults to live independently at home. The company has built a comprehensive platform that supports payers and service providers by integrating services such as long-term care insurance claims support, home care, and digital invoicing. With a nationwide network of credentialed service providers, The Helper Bees ensures quality and streamlined care delivery through ongoing monitoring and a seamless payment process. Their platform helps reduce healthcare costs, improve health outcomes, and supports families throughout the claims process by collaborating with Long-term Care Insurance Carriers and Medicare Advantage Plans.
📋 Description
• Supervise high-volume inbound and outbound telephonic scheduling • Oversee training and ongoing education of the care management team • Monitor team performance through KPIs
🎯 Requirements
• Minimum 3 years of experience on a telephonic care management team • Demonstrated expertise in geriatric care • Proven ability to lead in a remote environment • Strong organizational and communication skills
🏖️ Benefits
• Remote work options • Professional development opportunities • Paid time off • Health insurance
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