Digital Quality Specialist III

Job not on LinkedIn

🔥 1 hour ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $91.1k - $113.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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The Hershey Company

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

🏭 Manufacturing

🛍️ eCommerce

🍽️ Food & Beverage

💰 Post-IPO Debt on 2023-04

Manufacturing • eCommerce • Food & Beverage

The Hershey Company is an industry-leading snacks company headquartered in Hershey, Pennsylvania, recognized for bringing goodness to the world through its iconic brands and extraordinary commitment to helping children succeed. Hershey is well-known for its wide range of chocolate and confectionery products, driven by a culture that values inclusion, employee development, and sustainable practices to ensure a positive impact on the community and the planet.

📋 Description

• Advance Hershey’s Digital Quality Strategy across food safety, quality, and regulatory programs • Partner with QRC business owners, the Digital Quality team, Information Systems, and plant Quality Assurance teams • Own and enhance the QRC Scorecard and Power BI portfolio, including semantic models, DAX measures, Power Query/M, refresh reliability, dashboards, and user support • Develop metrics and analytical tools to show program health, identify risks and improvement opportunities, and support business decisions • Lead QRC KPI development and annual metric reviews with business and regional partners • Serve as technical lead for assigned QRC digital quality systems, primarily LIMS • Direct internal teams and external providers responsible for system builds, configuration, and maintenance • Triage incidents, identify root causes, support corrective actions, and monitor partner and vendor performance • Translate business needs into functional and data specifications, user stories, and acceptance criteria • Guide backlog items through intake, prioritization, and change processes • Map current- and future-state processes with subject matter experts to identify improvement, automation, and responsible AI opportunities • Lead workstreams, advise business owners on system and data dependencies, and help shape Digital Quality governance

🎯 Requirements

• 3+ years of relevant experience in data management, analytics or BI development, enterprise system administration, and/or business analysis • Bachelor’s degree in Computer Science, Information Systems, Data Science/Analytics, Engineering, Food Science, Supply Chain, or a related discipline; equivalent technical experience will be considered • Advanced Power BI capability, including semantic modeling, DAX, Power Query/M, and workspace and refresh administration • Proficiency in SQL and working knowledge of enterprise data platforms and relational databases or data warehouses • Experience administering enterprise software, overseeing technical support teams or vendors, and writing functional and data specifications • Experience with functional and user acceptance testing and tools such as qTest, Azure DevOps, JIRA, or equivalent • Working knowledge of AI/ML concepts and practical use of generative AI tools such as Microsoft Copilot • Experience in consumer packaged goods or a regulated manufacturing environment preferred • LIMS administration and configuration, preferably LabWare, including LIMS Basic and Crystal Reports preferred • SAP S/4HANA Quality Management or Batch Management; data governance, master data, data catalogs, or ALCOA+; and manufacturing food safety, quality, and regulatory practices preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Wellness programs supporting physical and mental health • Annual incentive opportunities • 401(k) with company match • Paid time off • Company holidays • Flexible ways of working where applicable • Career development programs • Learning opportunities • Internal mobility • Performance-based incentives • Comprehensive benefits package supporting physical, mental, and financial well-being