Director of Programs

🕒 September 8

🇺🇸 United States – Remote

💵 $70k - $80k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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The HR SOURCE

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

The HR SOURCE is a privately held, minority, woman-owned small business with over 25 years of experience in Human Resources, Staffing, and Recruiting. They provide resources to job seekers and offer staffing and human resource solutions to both large and small organizations. The company focuses on personalized service for clients and candidates, ensuring successful placements and providing support for various HR needs, including Diversity and Inclusion initiatives.

📋 Description

• Oversee day-to-day execution of programs, including intake, eligibility, service delivery, and follow-up • Refine and maintain program policies, procedures, workflows, and documented SOPs • Identify operational risks, access gaps, and awareness gaps; implement solutions to improve efficiency and participant experience • Evaluate, select, and implement a long-term technology platform to replace manual and stopgap intake workflows • Support development and management of program reports and budgets for leadership and funders • Track, analyze, and report program outputs and outcomes • Transition and own full Community Partner Program administration, including grant funding outreach, partner agreement renewals, report collection, tracking, and payment processing • Serve as primary point of contact for Community Partners and manage partner relationships • Build and maintain a targeted referral network of healthcare providers, imaging centers, social service agencies, and community organizations • Lead outreach meetings and presentations with referral partners and support awareness and resource utilization • Serve as a point of contact for complex or high-priority referrals • Support grant applications with program data, narratives, and insights • Maintain accurate and organized program documentation • Supervise the Program Coordinator and provide guidance, escalation support, quality oversight, and professional development • Partner with the Director of Operations, Development, and marketing partners on administrative, fundraising, reporting, and referral-tool needs

🎯 Requirements

• Bachelor's degree in public health, social work, nonprofit management, or a related field, or equivalent professional experience • Minimum of 5 years of experience in program coordination or management within nonprofit, healthcare, or human services on a national level • Experience with grant-making and grant-distribution program model • Minimum of 3 years of Supervisory experience • Experience in medical advocacy, patient navigation, or public health • Demonstrated ability to evaluate and implement technology or process improvements in a program setting • Strong organizational, analytical, and project management skills • Self-starter who thrives in a small, fast-paced environment • Excellent written and verbal communication skills • Comfort working in a remote team environment • Must work EST hours 9am-5pm • Spanish proficiency preferred • PMP certification or equivalent project management credential preferred • Familiarity with referral-based or patient/client service models preferred • Experience with community outreach and referral network development preferred • Familiarity with grant-funded programs and reporting requirements preferred

🏖️ Benefits

• Health, dental, vision, and retirement plan • Work laptop and technology resources for a remote office • Generous paid time off • Flexible work arrangement in a fully remote environment • A culture of learning and development • The opportunity to contribute to a meaningful cause and advance your career in the nonprofit sector