Account Director – Medical Communications

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Lockwood

501 - 1000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📱 Media

Healthcare Insurance • Pharmaceuticals • Media

Lockwood is a company specializing in medical and market access communications, collaborating with healthcare clients to strategize and execute effective communications. The company works closely with clients' medical affairs teams from Phase 2 onwards to shape scientific strategies and support commercialization efforts. Lockwood's divisions include medical affairs, commercial development, publications, and market access, delivering high-quality, evidence-based initiatives. Their team includes numerous staff members with advanced scientific or medical degrees, allowing them to provide insights that inform compelling stories. Lockwood is committed to scientific accuracy, innovation, and long-term client partnerships while fostering a supportive culture for their employees.

📋 Description

• Handle daily management for assigned book of business • Establish and maintain strong relationships with client(s) and stakeholders • Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary • Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives • Oversee budgeting, financial monitoring, and reconciliation of individual projects • Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and participating in regular onsite client meetings • Hire and train account management staff; establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations for direct reports • Update senior management on account team activity, new business opportunities, and financial analyses and projections • Assign and manage account team workload • Work with department managers to identify and manage internal and external resources • Facilitate conflict resolution within and between departments or between account team members • Participate and/or lead team meetings

🎯 Requirements

• Seven plus years of relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a scientific setting is required. • Management experience in one or more of the following settings: pharmaceutical manufacturer, biotech, managed care hospital, medical communications company, or healthcare advertising agency is preferred. • The ability to quickly grasp and retain scientific and technical concepts is required. • Word, Excel, PowerPoint, Internet and strong presentation skills are required. • Business development skills are also required.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

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