Sales Operations Analyst II

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🕒 2 days ago

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Support the users of our SalesForce.com system • Provide guidance on usage and policies of the system • Define and document business specifications, application functionality, and workflow requirements • Conduct business testing • Provide business user support of CRM system • Create & Maintain operational dashboards, data reports, and analysis • Train small groups via web • Document data and system improvements or change requests • Perform testing on issues and improvements

🎯 Requirements

• 1-2 years of experience with Salesforce.com, CPQ & Power BI strongly preferred • Experience with eliciting information from users supporting SalesForce.com • Education: Bachelor's Degree from an accredited higher learning institution preferred • Equivalent experience and proficiency accepted in lieu of Associates/Bachelor's degree • Must be legally authorized to work in the United States without sponsorship.

🏖️ Benefits

• Competitive salary • Flexible working hours • Health insurance • 401(k) matching • Paid time off • Professional development opportunities

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