Director of Partner Success

Job not on LinkedIn

🕒 May 14

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Suite

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

<The Suite> The Suite is an invite-only, AI-enhanced professional network and events platform that connects C-suite and senior executives in curated peer communities (e. g. , Legal, Finance, Executive) to share insights, solve complex problems, and build trusted relationships. It combines a proprietary AI-driven member platform, private communities, and curated in-person/virtual events to help leaders make faster, better decisions through peer expertise.

📋 Description

• Directly manage and coach a team of Senior Partner Success Managers • Own a portfolio of partners from onboarding through renewal and expansion • Build trusted, high-touch partner relationships as primary advisor and point of contact • Align partner goals with opportunities across The Suite’s platform, events, and programming • Translate partner activity into ROI narratives, insights, wins, and strategic value • Identify and close upsells, expansions, and new partnership constructs • Monitor partner health metrics, address risk, and maintain renewal and expansion pipelines • Lead and track partner-focused initiatives across the business • Design and deploy partner success agents for recurring workflows • Automate data flows between HubSpot, Airtable, DocSend, Gmail, and other tools • Continuously improve the agent stack • Document agents and workflows for team maintenance • The Suite builds curated professional communities for senior legal and finance executives, supported by the Braintrust platform and AI agent Lloyd

🎯 Requirements

• Proven experience in enterprise customer or partner success, managing complex, high-value relationships at a senior level • Experience managing or mentoring team members • Background working with partners or clients where in-person events, sponsorships, or experiential programming were a meaningful component • Ability to learn and deeply understand partner goals; experience with legal or finance professionals is a bonus • Experience leading or contributing to AI-focused initiatives, including automations, agents, or AI-tool adoption • Strong commercial instincts and ability to identify and close upsell and expansion opportunities • Exceptional communication skills and ability to build rapport with senior stakeholders • Highly organized and data-oriented; experience monitoring partner health metrics • Legally authorized to work in the United States • Must not require visa sponsorship now or in the future to continue working in the United States

🏖️ Benefits

• Equity • $40K – $80K Commission