Client Accounts Administrator

🔥 13 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $40k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 0%

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Think Jam

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2004

💼 Consulting

📣 Marketing

📱 Media

Consulting • Marketing • Media

Think Jam is a media and franchise growth agency that builds and nurtures fandoms and franchises through format development, content production, shoppable social and talent partnerships. For more than 20 years they’ve worked with studios and brands (e. g. , Warner Bros. , HBO) to launch formats, grow communities, drive commerce and manage global franchise strategies.

📋 Description

• Provide day-to-day administrative support to the Accounts team across client accounts and projects • Review and maintain scopes of work, deliverables and project documentation • Ensure client and project records are accurate and up to date • Maintain the internal resourcing dashboard, including project allocations and team capacity • Coordinate with Accounts and internal teams to track project timelines, workloads and deliverables • Support the review and tracking of project scopes, budgets, cost estimates and spend • Coordinate meetings, track actions and support communication across departments • Identify opportunities to improve administrative processes • Proactively flag missing information or potential issues • Coordinate Think Jam-sponsored events, industry awards entries, and networking opportunities • Work closely with Account Managers, Directors and colleagues across the business to keep projects organized and communication flowing

🎯 Requirements

• Previous experience in an administrative, account coordination, project coordination or client services role • Excellent organizational skills and exceptional attention to detail • Strong written and verbal communication skills • Confidence communicating with clients and internal stakeholders • Ability to manage multiple tasks and priorities in a fast-paced environment • Strong working knowledge of Microsoft Office or Google Workspace, particularly Excel or Google Sheets • Experience with Airtable is a plus • Familiarity with and enthusiasm for AI tools, particularly Claude, is a plus • Confidence using internal systems, databases and project management tools • Ability to learn new platforms quickly • Proactive and solutions-focused approach • Entertainment industry experience is not required • US-based position; California-based applicants are addressed in the application, with Los Angeles preferred

🏖️ Benefits

• Health insurance package • Parental leave package • 15 vacation days; rising 1 per year up to 20 days • 11 public holidays • Sick time • Time off for birthdays, cultural/religious holidays, voting, and charity work • 401K facility • Flexible, remote-first work culture • Competitive salary and benefits package • Opportunity to work with top entertainment brands and franchises • Dynamic and creative environment with an emphasis on company culture

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