SOAR and AI Engineer – Managed Security

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Thinkahead Consultant Psychologist Pty Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📚 Education

Healthcare • Consulting • Education

Thinkahead Consultant Psychologist Pty Ltd is a privately owned psychology firm that operates in both the clinical and corporate consulting spaces. In the clinical setting, they provide psychological assessment and interventions to individuals, children, couples, and families, collaborating with local GPs and health organizations. In the corporate arena, Thinkahead partners with organizations to facilitate transformation and enhance performance through corporate wellbeing initiatives, leadership development, coaching, and culture enhancement programs. Their approach combines psychological principles with innovative business strategies to create constructive work cultures and high-performing teams.

📋 Description

• Design, develop, and maintain scalable, reliable, and auditable SOAR security automation workflows • Build and maintain playbooks for alert triage, enrichment, containment, escalation, evidence gathering, and case management • Partner with SOC analysts, SIEM engineers, threat detection engineers, and incident responders to convert repeatable processes into automation • Integrate SOAR, SIEM, ticketing, collaboration, endpoint, identity, firewall, threat intelligence, and cloud security tools • Apply and operationalize AI and machine learning for alert summarization, triage recommendations, investigation support, knowledge retrieval, workflow decisioning, and reporting • Establish guardrails, quality controls, and validation for AI-enabled workflows • Engage client security and IT infrastructure teams for automation integration and onboarding • Create Python or similar-language tooling and scripts for operational automation, integrations, data normalization, and platform functionality • Monitor and optimize automation platform health, performance, reliability, workflow success rates, and analyst touchpoints • Build dashboards, reports, and metrics for automation adoption, workflow effectiveness, case throughput, response-time improvements, and platform health • Participate in client-facing security meetings and contribute to the Managed Security automation and AI roadmap

🎯 Requirements

• Strong experience with SOAR platforms, preferably Swimlane and Palo Alto XSOAR, including playbook/workflow development, integrations, and operational support • Strong experience with security automation, orchestration, and systems integration in enterprise or managed security environments • Experience writing automation and integration tools in Python or other languages • Experience with APIs, webhooks, JSON, authentication methods, and event-driven integrations • Experience with SIEM platforms and common security operations workflows • Familiarity with AI-assisted operations, LLM-enabled workflow patterns, or practical AI uses in security operations • Incident handling and response experience • 2–4 years of experience in Information Security, Incident Response, SOAR engineering, security automation, detection engineering, or related disciplines • Hands-on experience with IDS, firewalls, SIEM, SOAR, EDR, IAM, email security, and cloud security tools • Knowledge of security analysis tools and techniques • Understanding of security threats, attack vectors, vulnerabilities, and exploits • Knowledge of regular expressions and data transformation concepts • Ability to work in a highly sensitive and confidential environment • Ability to meet deadlines and handle sensitive and pressured situations • Bachelor’s Degree in Computer Science, Information Security, Engineering, or related field, or equivalent educational or work experience • Preferred: experience with Swimlane, Palo Alto XSOAR, Elastic, AWS, Azure, GCP, ServiceNow, collaboration tooling, case management systems, and production AI governance

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Cross-department training and development • Sponsorship of certifications and credentials for continued learning • Diversity and employee groups including Moving Women AHEAD and RISE AHEAD • AI application and interview recording opt-out without penalty