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Developer, Digital Platform

🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $100.3k - $110.3k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź–Ą Software Engineer

đź‘» Ghost score 0%

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Logo of Thrive

Thrive

1001 - 5000 employees

Founded 2000

đź”’ Cybersecurity

đź’Ľ Consulting

Cybersecurity • Consulting

Thrive is a B2B technology services firm that provides managed IT, cloud, and cybersecurity solutions for mid-market and enterprise clients. Its offerings include managed detection and response (MDR), EDR/NDR, vulnerability management, autonomous penetration testing, patching, managed firewalls, dark web monitoring, email/DNS security, security awareness training, incident response and remediation, and specialized security for Microsoft 365 and Azure. Thrive also delivers managed cloud services, disaster recovery, colocation, ServiceNow-based ITSM (TransformIT), managed network services, vCISO/vCIO advisory, and compliance support for standards such as HIPAA, GLBA, CMMC, GDPR and others. The company targets industries including financial services, healthcare, government, education, life sciences, and professional services, positioning itself as a consultancy and managed services provider that combines security, cloud, and digital transformation capabilities.

đź“‹ Description

• Design, build and maintain two-way integrations between ServiceNow and external systems using REST and SOAP APIs, Scripted REST APIs and MID Server. • Write and maintain server-side logic, including Business Rules, Script Includes, Scheduled Jobs, Transform Maps and Import Sets. • Build automation with Flow Designer, subflows, actions and Workflow to reduce manual work in ITSM and service delivery. • Write, tune and troubleshoot Snowflake SQL queries to extract, transform, reconcile and validate data for reporting and the Client Portal. • Build and support Snowflake-ServiceNow data pipelines for device, asset and ticket synchronization and deduplication. • Implement ACLs, roles and data-security controls following least-privilege principles. • Troubleshoot production integration failures, synchronization gaps and performance issues; identify root causes. • Participate in code reviews, manage update sets and follow development-to-production release processes. • Document integration designs, data mappings, runbooks and technical decisions. • Collaborate with stakeholders to translate business requirements into scalable technical solutions.

🎯 Requirements

• 3+ years of hands-on ServiceNow development experience. • Strong JavaScript skills, including ServiceNow's server-side scripting environment (GlideRecord, GlideAjax, GlideSystem and ES5 constraints). • Proven experience building ServiceNow integrations with REST APIs, including authentication (OAuth 2.0, Basic, API keys), JSON parsing and error handling. • Working SQL knowledge: joins, aggregations, CTEs, filtering and basic query optimization. • Experience with Flow Designer and ServiceNow automation tools. • Understanding of the ServiceNow data model, ACLs and role-based security. • Familiarity with update sets, instance cloning and multi-instance development lifecycles. • Strong troubleshooting skills and comfort working through problems that span more than one system. • Clear written and verbal communication skills. • Preferred: hands-on experience with Snowflake, including querying, views, stages, tasks or streams. • Preferred: experience in an MSP or IT services environment, or with RMM/PSA tools such as NinjaOne or ConnectWise. • Preferred: familiarity with CMDB, IRE or data deduplication strategies. • Preferred: exposure to ServiceNow ITSM, CSM or Service Portal development. • Preferred: experience with Git, CI/CD pipelines or Azure DevOps. • Preferred: some background in Python or other scripting languages for data work. • Preferred: ServiceNow certifications including CSA and CAD; Implementation Specialist is a plus.

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