Solutions Architect

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Thrive

1001 - 5000 employees

Founded 2000

🔒 Cybersecurity

💼 Consulting

Cybersecurity • Consulting

Thrive is a B2B technology services firm that provides managed IT, cloud, and cybersecurity solutions for mid-market and enterprise clients. Its offerings include managed detection and response (MDR), EDR/NDR, vulnerability management, autonomous penetration testing, patching, managed firewalls, dark web monitoring, email/DNS security, security awareness training, incident response and remediation, and specialized security for Microsoft 365 and Azure. Thrive also delivers managed cloud services, disaster recovery, colocation, ServiceNow-based ITSM (TransformIT), managed network services, vCISO/vCIO advisory, and compliance support for standards such as HIPAA, GLBA, CMMC, GDPR and others. The company targets industries including financial services, healthcare, government, education, life sciences, and professional services, positioning itself as a consultancy and managed services provider that combines security, cloud, and digital transformation capabilities.

📋 Description

• Provide direct technical support to sales executives and support complex sales opportunities with customers • Validate sales orders and enhance service and product descriptions • Interface with operations and engineering teams regarding new service capabilities • Participate in customer meetings and lead technical discussions, presenting Thrive solutions up to CIO level • Advise prospects and customers on business and technical challenges • Provide feedback to internal teams on customer focus areas and concerns • Create solution documentation, diagrams, and technical specifications • Review sales pipelines with sales representatives and managers to prioritize focus areas • Participate in seminars, tradeshows, events, presentations, technology roadmap reviews, and training • Stay current on emerging technologies and products through certifications and industry events • Provide product technical training to Thrive’s direct sales organization and channel partners

🎯 Requirements

• Bachelor’s degree or higher • Experience working at a Managed/Cloud Service Provider in a Solutions Architect or comparable role • Experience collaborating with clients and working alongside sales teams • 8+ years’ experience designing and implementing broad infrastructure solutions • Experience with cyber security • Experience with VMware/Hyper-V • Experience with Windows/Linux • Experience with Office 365/Microsoft Exchange • Experience with hybrid cloud services, including Private, Azure, AWS, and Google • Experience with networking • Experience with firewalls • Experience with relational databases • Experience with disaster recovery • Experience with AI • Excellent communication and customer service skills • Ability to articulate technical information to a broad audience

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