Lead Product Manager, Smart Room

🔥 1 minute ago

🏄 California, Florida – Remote

🏄 California – Remote 🐊 Florida – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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TigerConnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

Healthcare

TigerConnect is healthcare’s most widely adopted communication platform – uniquely modernizing care collaboration among doctors, nurses, care teams, and patients. It combines a consumer-like user experience for both clinical and patient communication with serious security, privacy, and clinical workflow requirements that today’s healthcare organizations demand. TigerConnect accelerates productivity, reduces costs, and improves patient outcomes, trusted by more than 7,000 healthcare organizations.

📋 Description

• Own the vision, multi-year roadmap, and quarterly delivery plan for TigerConnect Smart Room • Guide bedside TV and patient experience, digital whiteboards and door signs, nurse call assurance and service request workflows, alarm and alert routing, virtual care, and AI-powered patient experiences • Define offerings for EHR-dominant and mixed-EHR accounts, including packaging and messaging • Prioritize what to build, defer, or retire based on customer evidence, revenue impact, and engineering capacity • Strengthen CareConduit as the Smart Room integration and workflow layer • Lead product partnerships with certified hardware, virtual care, and device partners • Conduct build, partner, and buy evaluations, including hardware reliability, supply chain, and lifecycle due diligence • Translate EHR ecosystem programs and certification requirements such as Epic Toolbox into product requirements and timelines • Own interoperability strategy using HL7v2 and FHIR • Lead migration of legacy integration paths onto CareConduit • Define success metrics covering HCAHPS responsiveness, nurse call response time, alarm burden, adoption, ROI, and usage reporting • Engage strategic and at-risk accounts on renewals, pilots, expansion proposals, and outcome plans • Collaborate with Engineering, Design, Clinical Innovation, Solutions Consulting, Sales, Marketing, Customer Success, and Business Development • Bring initiatives into quarterly planning and communicate strategy, progress, and risk to executive leadership

🎯 Requirements

• 6+ years of product management experience • At least 3 years building products for hospitals or health systems • Experience shipping products combining software, hardware, and third-party integrations in enterprise or hospital environments • Working knowledge of HL7v2, FHIR, and EHR integration, including hospital IT implementations • Track record leading technology partnerships with joint roadmaps and integration commitments • Evidence of making hard prioritization calls and saying no • Strong executive communication skills • Ability to lead without direct authority • Experience in the Epic ecosystem, including Toolbox, MyChart Bedside, Epic integrations, or Epic-dominant accounts (nice-to-have) • Domain experience in smart room or interactive patient care, nurse call, alarm management, virtual nursing, inpatient video, or RTLS (nice-to-have) • Familiarity with Android-based devices, mobile device management, and TV or set-top box control (nice-to-have) • Experience with partner evaluation or M&A product due diligence (nice-to-have) • Clinical or nursing informatics background (nice-to-have)

🏖️ Benefits

• Remote flexibility with teams across the US and globally • Prime office space in El Segundo, California • Medical, Dental, and Vision insurance for you and your family • 401k match • Wellness reimbursement program • Company-wide wellness days (extra days off to rest and recharge) • Flexible time off • Reasonable accommodation for individuals with disabilities