Senior Forward Deployed Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $230k - $280k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Tines

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

Consulting • Logistics • SaaS

Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.

📋 Description

• Lead the technical implementation of Tines’ platform within complex enterprise environments • Integrate with existing systems and configure customer-specific workflows to deliver outcomes quickly • Support and train customer users and stakeholders across technical and business teams • Identify new use cases and opportunities to expand adoption across teams, workflows, and business units • Serve as the primary technical point of contact and trusted platform advisor • Troubleshoot issues, deliver workshops, answer technical questions, and resolve blockers • Build lasting customer relationships with users and executive sponsors • Feed field insights, friction points, unmet needs, and use cases back to Engineering, Product, and GTM teams • Travel 20–40% to customer sites

🎯 Requirements

• 8+ years in a technical, customer-facing role: Solutions / Pre-sales Engineer, Technical Consultant, Customer Success Engineer, Forward Deployed Engineer, Integration / Implementation Engineer or Software Engineer with customer exposure • Proven track record of driving adoption and delivering measurable value from complex technical products inside enterprise environments • Strong engineering skills to own integrations, troubleshoot production issues and understand customer infrastructure • Strong Python skills (plus ideally TypeScript, Java, or similar) • Production experience with LLMs and AI systems: prompt engineering, agent workflows, and deployment at scale • Ability to train, enable and influence stakeholders across all levels • High agency and resourcefulness: you find a path forward independently, escalate only when necessary, and take full ownership of your accounts • Strong communication skills: clear, confident, and low-ego: you make complex things feel simple • Willingness to travel 20–40% to customer sites • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

🏖️ Benefits

• Remote work • Travel to customer sites (20–40%) • Opportunity for career pivot, learning, and growth • Equal employment opportunities