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Director, Client Partner

🕒 Yesterday

🇺🇸 United States – Remote

💵 $125k - $140k / year

⏰ Full Time

🔴 Lead

🤝 Client Partner

🦅 H1B Visa Sponsor

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Tinuiti

1001 - 5000 employees

Founded 2016

📣 Marketing

💰 Debt Financing on 2019-08

Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

📋 Description

• Own strategic, executive-level client relationships for assigned accounts • Lead end-to-end integrated, multi-channel planning and client presentations • Align annual, quarterly, and campaign plans to business objectives, trade-offs, channel roles, pacing, and investment recommendations • Build trusted relationships with director- and VP-level stakeholders and proactively manage risks • Connect investment and testing recommendations to measurable outcomes • Lead forecasting and scenario modeling for CAC, ROAS, revenue, reach, and lift • Drive performance, optimization, transparency, and decision-oriented client touchpoints • Lead or co-lead new-business pursuits with BD, including solutioning, scoping, and narratives • Build working knowledge and adoption of the Bliss Point App Suite • Construct action-driving narratives from app outputs and ensure instrumentation, hygiene, QA, and issue triage • Channel structured feedback to Product and link use cases to retention, cross-sell, and performance • Define success measures and partner with Analytics/Econometrics on MMM and incrementality measurement • Synthesize multi-source, multi-channel data into investment cases and actionable recommendations • Lead critical escalations, monitor outcomes, run after-action reviews, and update recommendations • Apply knowledge of at least two marketing channels to integrated client narratives • Use channel inventory and economic model knowledge to inform pacing, elasticity, and trade-offs • Ensure briefs, plans, and reviews reflect Tinuiti standards • Identify cross-sell and growth opportunities and serve as pursuit lead for strategic wins • Build internal coalitions across Product, Analytics, Channels, Ops, and Finance • Promote accountability and performance through goals, feedback, and coaching • Develop emerging leaders, build succession readiness, and maintain team engagement

🎯 Requirements

• 10+ years in client leadership within performance marketing (enterprise/upper-mid), with repeated success driving growth and efficiency • 4+ years of people leadership managing ICs and managers, including hiring, coaching, performance management, and succession planning • Executive relationship leadership and expectation setting • Complex alignment and change leadership • Cross-channel literacy across Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, and Creative • Strong measurement acumen, including forecasting, KPI trees, and MMM/incrementality literacy • Bliss Point fluency or similar ability to translate MMM, incrementality, forecasting, brand, and creative insights into investment and testing decisions • Ability to partner effectively with Product and Analytics • Financial fluency via partnership, including interpreting margin/utilization, pricing constructs, staffing/capacity signals, and forecasts • BA/BS required • Advanced degree preferred or equivalent

🏖️ Benefits

• Unlimited paid time off • Fully remote environment • Flexible work arrangements • 20 paid holidays • Medical, Dental, Vision, Life & Disability insurance • Flex Spending Accounts • Retirement plan with match up to 4% of contributions at 100% • Fringe • Forma • Unlimited Telemedicine and Teletherapy at no cost • Thankful giving • Equity • Birthing parents receive 16 weeks of leave with 100% pay • Partners receive 12 weeks of parental leave after birth or adoption • On-demand learning • Mentorship program • Leadership and management development programs and resources • Monthly variable revenue payment opportunity through RevShare • Discretionary annual performance bonus

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