Senior Manager, Commerce Operations

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Tinuiti

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

📣 Marketing

💰 Debt Financing on 2019-08

Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

📋 Description

• Lead commerce media strategy and activation across a broader portfolio of client accounts • Manage and develop Commerce individual contributors • Ensure consistent, high-quality delivery across retail media platforms including Amazon, Walmart, and Criteo • Coach teams, run 1:1s, provide feedback, and develop career paths • Review and elevate client-facing plans, performance narratives, testing agendas, and readouts • Lead hiring, interviewing, talent evaluation, promotion recommendations, and development planning • Promote cross-training across commerce media capabilities and platforms • Own integrated commerce media planning and execution aligned with client business objectives • Lead or co-lead senior client touchpoints and communicate recommendations, trade-offs, and expectations • Integrate commerce media work with full-funnel and cross-channel plans • Standardize planning, execution, QA, pacing, documentation, and reporting across retail media • Implement and enforce the Commerce Media Tinuiti Way • Build collaboration cadences across adjacent teams and manage dependencies and handoffs • Drive proficiency in Tinuiti tools and core commerce platforms, including technology, automation, and appropriate AI usage • Sponsor reusable templates and workflows to reduce manual work and rework • Gather platform and workflow feedback and route priorities to commerce leadership and product/operations partners • Ensure data-driven decisions using pacing, CPC/CPA, ROAS/ACoS, NTB, and share-of-voice/brand signals • Set testing rigor, hypotheses, measurement timing, and learning documentation • Oversee measurement alignment and incorporate learnings into future plans • Identify and scale growth plays across client accounts • Reduce recurring waste through standards, safeguards, and coaching • Lead 1–2 cross-account initiatives per half to improve commerce media consistency or efficiency

🎯 Requirements

• 7–10+ years in commerce media / retail media / paid commerce • Meaningful experience across major retail media ecosystems, such as Amazon and/or Walmart plus others • Proven experience leading and developing teams, including individual contributors and potentially first-line managers • Experience with performance management, QA oversight, and capability building • Strong command of commerce media optimization and measurement concepts, including ROAS/ACoS, NTB, incrementality concepts, experimentation basics, and retail seasonality/event dynamics • Demonstrated ability to standardize ways of working across multiple accounts • Ability to maintain high quality under changing priorities • Strong communication and executive-ready storytelling skills • Ability to translate complex performance drivers into clear actions and expectations for clients and internal leadership

🏖️ Benefits

• Unlimited paid time off • Fully remote environment • Flexible time off • 20 paid holidays • Medical, Dental, Vision, Life & Disability insurance • Flex Spending Accounts • Retirement plan with match up to 4% of contributions at 100% • Fringe • Forma • Unlimited Telemedicine and Teletherapy at no cost • Thankful giving • Equity • Birthing parents receive 16 weeks of leave with 100% pay • Partners receive 12 weeks of parental leave • On-demand learning • Mentorship program • Leadership and management development programs and resources • Monthly variable revenue payment opportunity through RevShare • Discretionary annual performance bonus

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