Product Manager – Messaging and Media

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Tithe.ly

51 - 200 employees

Founded 2015

☁️ SaaS

💳 Fintech

🤝 B2B

💰 $15.2M Series F - Tithe.ly on 2019-03

SaaS • Fintech • B2B

Tithe. ly is a cloud-based church management and digital giving platform that helps congregations collect donations, manage people and events, and engage members through custom apps and websites. The company offers a suite of integrated SaaS products—online, mobile, and text giving (with transparent processing fees), church management (ChMS), website builder, custom church apps, messaging, service planning, and background checks—packaged in subscription plans and used by tens of thousands of churches to streamline administration and increase generosity.

📋 Description

• Define the product vision, strategy, and roadmap for the Messaging, Sites, and Media products based on customer needs and business goals • Translate approved Bets into well-scoped Jira Epics with problem statements, quantitative success metrics, guardrail metrics, and key flows for AI-assisted Story decomposition and engineering hand-off • Own the Messaging Product Value Stream across the full product lifecycle • Gather and prioritize product and customer requirements • Drive product vision and work closely with engineering • Monitor the competitive Messaging landscape and market trends • Identify opportunities to close capability gaps • Equip Sales and CX teams to present Messaging, Sites, and Media capabilities • Perform customer product demos, including beta, MVP, and deep dives • Set goals and track quantitative KPIs for each Epic and Bet • Monitor guardrail metrics • Communicate across Product, Engineering, Design, and executive stakeholders to align Product Value Stream goals with company objectives • Report to the Director of Product

🎯 Requirements

• 5+ years of experience in product management in a SaaS or software technology environment • Proven track record overseeing all stages of the software product development lifecycle from discovery to delivery • Experience using data analytics tools and quantitative KPIs to measure product performance and make decisions • Proficiency with Jira and Figma • Experience writing technical documentation, product requirements, user stories, and Jira Epics • Experience managing communication platforms or messaging tools involving Email, SMS, or Push Notifications preferred • Experience consolidating or unifying fragmented software systems or platforms into a single interface preferred • Hands-on experience using AI-assisted software tools for user story decomposition or requirements gathering preferred • Understanding and appreciation for church administration preferred • Stable work environment with designated workspace and access to high-speed internet • Must be US-based and legally able to work full time in the US • Sponsorships are not available

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance for your family • 401K • Paid time off • Sick leave • Parental leave • Travel sometimes required 1-2 times per year

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