
10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
🔥 12 hours ago
🌪️ Kansas, Missouri – Remote
đź’µ $27 - $48 / hour
⏰ Full Time
đźź Senior
đź”´ Lead
đź‘» Ghost score 0%
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10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
• Provide technical support to resolve network performance issues • Contribute to outage resolution efforts • Manage smaller projects or project segments • Deliver accurate status and progress updates • Identify and recommend process improvements related to maintenance and repair activities • Assist in developing job aids, scopes of work, and procedural documentation with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Perform other duties and projects as assigned by business management • Maintain and improve network performance and reliability • Provide technical assistance and contribute to operational process improvements
• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • Vocational/Technical Training or related field (Preferred) • 2-4 years working experience in Field Operations and maintenance (Preferred) • 2-4 years wireless telecommunications or other related experience (Preferred) • Knowledge of 5G New Radio (NR) (Required) • Knowledge of Base Station (Required) • Knowledge of Continuous Development (Required) • Knowledge of Disaster Recovery Planning (Required) • Knowledge of Network Troubleshooting (Required) • Knowledge of Project Management (Required) • Knowledge of Radio Access Networks (RAN) (Required) • Knowledge of Technical Support (Required) • Knowledge of Wireless Backhaul (Required) • At least 18 years of age • Legally authorized to work in the United States • Willingness to travel; travel required • DOT-regulated position • Candidates should live in north-central Missouri to northeast Kansas or be able to relocate at the time of hire
• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Annual bonus or periodic sales incentive or bonus, based on role • Medical insurance • Dental insurance • Vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth opportunities
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