Field Technician – Western Idaho & Oregon Highlands

🔥 14 hours ago

🥔 Idaho, Oregon – Remote

🥔 Idaho – Remote 🌲 Oregon – Remote

💵 $27 - $48 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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T-Mobile

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

📡 Telecommunications

Telecommunications

T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.

📋 Description

• Provide technical support to resolve network performance issues and contribute to outage resolution • Manage smaller projects or project segments and deliver accurate status and progress updates • Identify and recommend process improvements related to maintenance and repair activities • Assist in developing job aids, scopes of work and procedural documentation with senior technicians • Complete required training to maintain knowledge of systems, products and organizational standards • Maintain and improve network performance and reliability across approximately 200 sites • Support radio access networks, backhaul, signaling, disaster recovery, data services and location-based services • Coordinate after-hours outage response with NOC teams, utilities and vendors when needed • Perform other duties and projects assigned by business management • Travel throughout western Idaho, the Boise metro area, the Magic Valley and eastern Oregon, including rural and mountainous terrain

🎯 Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • 2-4 years working experience in Field Operations and maintenance • 2-4 years wireless telecommunications or related experience • Basic operational knowledge of electronics and interconnecting circuits, including RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems • Practical knowledge of Radio Access Network (RAN) architecture, components and operations • Understanding of wireless backhaul technologies and configurations, including microwave and fiber-based solutions • Demonstrated experience with, or ability to learn, RAN equipment and 5G NR standards • Working knowledge of base station equipment, installation, configuration and maintenance • Ongoing training, certifications and hands-on skill development • Familiarity with disaster recovery protocols and contingency plans • Ability to diagnose and resolve network issues across hardware and software systems • Project management skills • Ability to provide hands-on technical support • Attention to detail • Ability to independently troubleshoot complex technical issues and make autonomous field decisions • Proficiency with Microsoft Office Suite and similar productivity tools • Understanding of Internet Protocol and willingness to use AI-driven tools • Flexible hours, including day and night work, weekends, holidays and on-call rotation • Ability to lift 50-70 pounds and work outdoors in the elements • At least 21 years of age to operate a company assigned vehicle • Legally authorized to work in the United States • Ability to safely operate a vehicle, including towing equipment trailers, in adverse conditions (Preferred) • Experience with backup power systems, Ericsson RAN, Ceragon and Ericsson transport technology, Nokia cell site routers and IP backhaul, and EXFO test sets (Preferred) • Excellent verbal and written communication skills (Preferred) • Basic leadership skills and ability to prioritize multiple tasks (Preferred)

🏖️ Benefits

• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth and development opportunities