Onboarding Consultant II, Retail

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $75k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Serve as the customer’s relationship manager & point of contact from account purchase to onboarding • Work autonomously under an Onboarding Manager to achieve monthly activation goals • Prioritize work based on customer need and Toast requirements • Deliver high quality customer interactions • Manage several onboarding engagements simultaneously, including large books of onboarding business (45+ retail businesses) in your region • Provide post-live remote guidance, troubleshoot problems, or follow-up training.

🎯 Requirements

• 4+ years of experience in a role responsible for customer satisfaction and business operations (e.g. a retail store manager) • 1+ years experience in a project management or implementation role working with cross-functional teams • Success operating independently and navigating competing priorities • Skilled in project management tools such as Salesforce, Asana, and Google Workspace • Proven track record of success in meeting and exceeding goals • Excellent communication, organizational, and influencing skills

🏖️ Benefits

• Competitive compensation and benefits programs • Health insurance • Flexible working hours • Paid time off • Professional development opportunities • Bonuses