Operations and Systems Support Specialist

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $57k - $68k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Togetherwork is a company that provides mission-critical software and payment solutions designed to unlock the true potential of communities. Its offerings include group management technologies, member engagement tools, and financial enablement functions that simplify operations and enhance communication and financial processes. Togetherwork serves a wide range of sectors such as associations, membership organizations, education, youth programs, studios, pet-care, camps, and more. The company's comprehensive management software and online platforms are designed to streamline operations, increase efficiency, and build stronger connections within various organizations.

📋 Description

• Assist with new client onboarding activities and internal system setup. • Set up and maintain client bank account integrations with QuickBooks Online and Kesef's secure password management system. • Troubleshoot bank account, payroll account, and other software integration issues with clients, financial institutions, payroll vendors, and internal teams. • Support Payroll and Pension Department during annual setup, peak processing times, and end-of-year reporting. • Assist with setup and maintenance of financial reporting dashboards. • Assist all areas with financial/client data-related projects. • Maintain Monday.com board folders and perform periodic backup and cleanup initiatives. • Maintain client contact lists in Monday CRM and newsletter mailing list software. • Maintain the Monday board for the legacy client renewal project. • Support organizational AI/automation initiatives. • Help create and maintain workflow documentation. • Assist with newsletters and other special client communications. • Retrieve membership and contract data for the billing manager as needed. • Provide operational and systems support across all departments as needed.

🎯 Requirements

• Bachelor's degree in Accounting, Information Systems, Business Administration or a related field, or an equivalent combination of education and experience. • Minimum of three years of experience in accounting, bookkeeping, financial operations, business systems support, or data management. • Experience supporting business applications, system implementations, or enterprise software. • Experience with reporting, automation initiatives, or business intelligence solutions preferred. • Experience providing technical support and training to end users. • Advanced proficiency in Microsoft Excel, formulas, lookups, and data analysis. • Proficiency with Microsoft Office 365 applications. • Familiarity with using AI tools like ChatGPT or Claude. • Experience with QuickBooks Online, CRM systems, and cloud-based business applications preferred. • Experience with Monday.com or similar project management platforms preferred. • Ability to quickly learn and effectively utilize new technologies. • Experience in financial and synagogue operations preferred. • Accounts Payable, General Ledger and Payroll and pension experience preferred. • Experience with data management, automation, workflow optimization, or business intelligence preferred. • Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification. • Real-time AI tools or other external assistance to generate or guide interview responses is not permitted during interviews.

🏖️ Benefits

• Medical, dental, and vision insurance options • 100% Employer paid short/long term disability • 100% employer-paid Basic Life and AD&D insurance • 401(k) retirement plan with a 100% company match up to 4% • Flexible paid personal/vacation time built on mutual trust and accountability • 10 sick days annually • 10 company paid holidays • 12 weeks paid parental leave • Discretionary bonuses • Long term incentives • Flexible paid vacation/personal time policy • 6 weeks paid parental leave

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