Learning Solutions Specialist – Case Managers, Paralegals, Attorneys

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $72.2k - $92.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Paralegal

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TopDog Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

📋 Description

• Design and deliver case manager and paralegal onboarding covering case management systems, demand package construction, client communication standards, and escalation protocols • Build attorney and pre-litigation attorney onboarding covering case strategy standards, settlement targets, file ownership expectations, and internal systems • Partner with Managing Attorneys and senior attorneys to validate legal content and judgment calls • Provide case manager backup and staff support when not leading a training session • Partner with attorney and case management leadership as subject matter experts while retaining ownership of learning design and delivery • Run ongoing training based on performance signals, quality scores, case velocity, and compliance findings • Build and maintain role-specific assessments and certification checkpoints • Develop training materials, job aids, and quick reference guides for fast-paced, high-volume caseloads • Track ramp time, quality outcomes, and training effectiveness by role • Report training findings to Learning Solutions leadership • Build credibility and trust with tenured staff through case-team fluency

🎯 Requirements

• Experience working within a personal injury law firm or other professional services environment with credentialed staff (attorneys, paralegals, case managers, medical providers, clinicians) • Expertise with Filevine or directly related CRMs such as Salesforce, Clio, or SmartAdvocate, or equivalent systems in another regulated industry • Ability to build training for both process-heavy roles and judgment-heavy roles, or a clear point of view on approaching both • Strong instructional design skills, including needs analysis, curriculum design, assessment design, and measurement of training effectiveness • Comfort partnering with senior subject matter experts, including attorneys and Managing Attorneys • Excellent written and verbal communication skills • Ability to simplify complex material for mixed-tenure, mixed-background audiences • Ability to manage multiple concurrent training builds in a high-volume, fast-changing environment • Preferred: 2+ years designing and delivering training in a fast-paced, production-driven personal injury legal environment • Preferred experience in compliance, insurance, financial services, healthcare operations, or similar regulated or high-volume settings • Preferred experience building certification or competency checkpoints tied to measurable performance outcomes • Preferred background in fast-evolving start-up, still-maturing organizational structures

🏖️ Benefits

• Eligible for performance-based bonus • Medical, dental, and vision insurance • 401(k) with company match • HSA • Life insurance • Disability coverage • Paid time off • Parental leave • Fully remote work