Client Advisor

🔥 17 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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Logo of Toptal

Toptal

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Convert inbound interest from small- and medium-sized businesses into Toptal clients • Respond to immediate-assistance requests within five minutes • Understand clients’ business problems and connect necessary Toptal specialists • Establish trust, diagnose needs, recognize opportunities, explain Toptal’s value proposition, address concerns, and convert prospects to customers • Run high-energy, open-ended discovery conversations • Qualify opportunities, identify decision-makers and relevant metrics, manage deal cycles from discovery through close, and ask for commitment • Maintain accurate pipeline and forecast data in the CRM • Prepare specialists for subsequent conversations and stay involved while technical questions are resolved • Maintain next steps, timing, and blockers for active opportunities while responding to new inbound requests • Identify broader client growth plans and position Toptal’s portfolio, including specialized talent, global hiring, EOR, payroll, and AI-driven services • Research clients before outreach and stay current on industry trends and the competitive landscape • Collaborate with matching, delivery, HireGlobal, and service-offering experts using Zoom and Slack • Review calls, seek and act on feedback, and share learnings with the team • Meet conversion, conversation-quality, sales, and pipeline targets • Mentor new team members and contribute to process improvements

🎯 Requirements

• 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or a related role) • Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close • Experience coordinating parallel sales opportunities and maintaining sales momentum while other teams complete necessary work • Outstanding written and verbal communication skills • Full availability during working hours to take client calls • Ability to work and thrive in a fast-paced, rapidly growing company while managing a high volume of clients and competing deadlines • Exceptional time management • Resumes and communication must be submitted in English • Must be eligible to work in the United States; Toptal does not offer visa sponsorship or assistance • Regularly and reliably attend scheduled virtual team meetings on camera • Work independently with minimal supervision • Use required digital collaboration tools • Prioritize and self-manage workflows and deadlines • Preferred: software, tech, or professional-services sales experience • Preferred: exposure to MEDDPICC, Challenger, SPIN, Sandler, or similar sales methodology • Preferred: experience selling more than one product or service line into the same account • Preferred: familiarity with global hiring, EOR, or payroll concepts • Preferred: fluency with modern sales tooling, including AI-assisted research, call review, and CRM workflows

🏖️ Benefits

• Uncapped monthly commission based on revenue generated from engagements sold • 401(k) retirement plan • Medical, dental, and vision health insurance plans • Basic life insurance coverage • Short-term and long-term disability coverage • Flexible spending accounts • Dependent care accounts • Health savings accounts • Telehealth virtual doctors • Employee assistance program • Flexible paid time off • Personalized sales training program • Mock calls and role-play scenarios • Vertical-specific training • Fully remote work

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