Spanish Bilingual Intake Specialist

🕒 September 26

🏄 California, Illinois, +1 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 6%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 45 days.

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TorkLaw

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

📋 Compliance

⚖️ Legal

B2C • Compliance • Legal

TorkLaw is a plaintiffs-only law firm that specializes in representing individuals who have been injured or have lost loved ones due to negligence or wrongdoing. With practice areas that include car accidents, motorcycle accidents, defective products, and wrongful death, TorkLaw is dedicated to helping victims navigate the complex legal system. The firm prides itself on recovering hundreds of millions of dollars for its clients and offers a unique "no win, no fee" promise. Based in locations including Orange County, Los Angeles, Chicago, Las Vegas, and Phoenix, TorkLaw provides free case evaluations and is available 24/7 for consultations.

📋 Description

• Connect with potential clients, establishing trust and rapport from the first interaction • Assess each potential client’s situation and present the best course of action and how TORKLAW can support their journey to justice • Communicate via phone, text, chat, and email with clarity, empathy, and professionalism • Perform accurate data entry and maintain diligent follow-up throughout the potential case intake process • Collaborate in a supportive team environment while working autonomously • Transition newly retained clients to the team handling their cases

🎯 Requirements

• Bilingual (English/Spanish) is required • Ideally 1+ year of experience in a similar role, or equivalent education • Computer literate and proficient with standard office productivity software • Effective team player • Excellent interpersonal and communication skills • Strong organizational and multitasking abilities • Problem-solving ability to handle challenging situations • Friendly and approachable demeanor • High school diploma or equivalent preferred • Previous experience in customer service or administration preferred

🏖️ Benefits

• Competitive salary plus generous bonus structure • 12 paid holidays annually • 10 paid vacation days annually • 6 paid sick days annually • Medical insurance • Optional dental, vision, and life insurance • 401(k) with a 4% fully vested safe-harbor company match • Regular team events, happy hours, team-building activities, and holiday parties • Company-issued laptop upgraded every 3 years — yours to keep afterward

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