Account Manager

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $48k - $58k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Logo of Tourlane

Tourlane

501 - 1000 employees

Founded 2016

✈️ Travel

👥 B2C

💰 $26.3M Series D - Tourlane on 2024-11

Travel • B2C

Tourlane is a Germany-founded travel company (established 2016) that designs and books customized, end-to-end holiday packages for individual travelers and families. It pairs customers with English-speaking, native-European travel experts who create personalized itineraries, arrange private guides, transfers, accommodations and activities, and provide full-service support before, during and after trips. Tourlane emphasizes flexible rebooking/cancellation (TourlaneCare), transparent pricing, a travel app and concierge assistance, and markets mainly to consumers seeking tailor-made European and international vacations. It is consumer-facing and reports strong customer satisfaction and repeat-booking intent.

📋 Description

• Create tailor-made trips for U.S.-based customers • Build in-depth destination knowledge and inspire customers • Manage the entire sales process by phone and video calls, from qualifying inquiries through personalized travel advice, planning, and contract finalization • Use in-house tools for travel planning and booking • Work toward ambitious monthly sales targets • Contribute to building Tourlane's U.S. go-to-market team and business

🎯 Requirements

• Successfully completed education or degree in business administration, sales, tourism, or a related field • Solid professional experience • Strong entrepreneurial mindset • Ability to learn new tools and use various technical systems efficiently • Strong organizational skills • Full-time availability to start in November • Charismatic communication and customer-focused approach • Proactivity and results orientation • Willingness to learn and growth mindset • Adaptability and resilience • Sales drive and closing strength

🏖️ Benefits

• Uncapped monthly commission • 20 days PTO • 401k match • Comprehensive Health Insurance • Free on-site parking • Annual trip to the Tourlane HQ in Berlin, Germany • Employee Resource Groups (ERGs)

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