Towne Park
10,000+ employees
🏨 Hospitality
🏥 Healthcare
🚗 Transport
💰 $10M Private Equity Round on 2007-08
Hospitality • Healthcare • Transport
Towne Park is a leading hospitality solutions provider proudly serving premier hotels and healthcare systems nationwide. With over 35 years of experience, Towne Park specializes in valet parking, patient transportation, door service, and various other services that enhance customer experience from arrival through departure. The company serves over 800 clients, including 4-star and 5-star hotels, and is dedicated to delivering exceptional and memorable interactions that drive better performance for its clients, leveraging leading-edge technology to maximize operational efficiency and enhance guest experiences.
Account Manager – Valet and Parking Services
🕒 May 8
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Towne Park
10,000+ employees
🏨 Hospitality
🏥 Healthcare
🚗 Transport
💰 $10M Private Equity Round on 2007-08
Hospitality • Healthcare • Transport
Towne Park is a leading hospitality solutions provider proudly serving premier hotels and healthcare systems nationwide. With over 35 years of experience, Towne Park specializes in valet parking, patient transportation, door service, and various other services that enhance customer experience from arrival through departure. The company serves over 800 clients, including 4-star and 5-star hotels, and is dedicated to delivering exceptional and memorable interactions that drive better performance for its clients, leveraging leading-edge technology to maximize operational efficiency and enhance guest experiences.
📋 Description
• The Account Manager directly oversees one Tier 1 or 2 Towne account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives. • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance. • Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping. • Conducts regular performance appraisals and provides feedback and coaching for all direct reports. • Maintains relationships with present client to obtain references and leads for new opportunities.
🎯 Requirements
• Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience • Knowledge of general business practices including accounting, human resources and customer service • Must be able to drive manual transmission • Must have and maintain a valid driver’s license and clean driving record • For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
🏖️ Benefits
• Employees are eligible to enroll in medical, dental, and vision insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Telemedicine benefits • Employees are provided company-paid basic life and AD&D insurance • Short-term and long-term disability coverage • Employees may enroll in the company’s 401k retirement savings plan • Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours • Employees receive 6 paid holidays and up to a maximum of 4 paid floating holidays per year
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