Communications Coordinator

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Trans Lifeline

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Trans Lifeline is a trans-led organization that provides peer support and resources to transgender individuals, focusing on community-based crisis support without involving police intervention. Trans Lifeline offers a hotline for peer support, distributes microgrants to trans people in need, and advocates for far-reaching system changes that support their community. The organization aims to foster a world where trans individuals have the care and economic security they deserve, independent of traditional law enforcement structures. They engage in community defense, mutual aid, and provide tools for coming out and gender transition while leading financial initiatives like the Trans Justice Funding Project to support grassroots efforts across the United States.

📋 Description

• Create social posts in Canva using copy and creative direction provided by the Advancement team • Assist with video content production, including editing, captioning, formatting, and publishing across Instagram, TikTok, YouTube, and other platforms • Schedule social media content in Statusbrew according to the content calendar • Monitor social media engagement and compile recurring performance reports for Advancement leadership • Stay informed about social media trends, platform updates, and current social and political events affecting communications strategy • Serve as the first point of contact for website inquiries, partnership requests, and general communications across multiple platforms • Route incoming communications to appropriate staff and ensure timely follow-up • Respond to social media comments and direct messages in alignment with brand voice • Monitor social media for opportunities to engage with partners, brands, creators, and community conversations • Attend community events and conferences to capture content and share information about Trans Lifeline’s programs and impact • Provide administrative and operational support to the Advancement team • Draft weekly meeting agendas and take meeting notes • Check voicemails and manage task-based communications • Coordinate logistics and deliverables for storytelling projects and digital engagement initiatives • Maintain and segment marketing and communications contact lists • Organize internal communications resources, including style guides, templates, and content libraries

🎯 Requirements

• 1+ years of experience managing a social media account for an organization or community group • 1+ years of experience working in communications, marketing, or public relations • 1+ years of experience creating graphics, flyers, or social media assets in Canva or similar design software • 1+ years of experience in Microsoft Excel or Google Sheets, including pivot tables, charts and tables, and basic formulas • Highly organized and detail-oriented, with the ability to manage multiple priorities • Strong written, verbal, and interpersonal communication skills • Awareness of social media trends and evolving social and political issues impacting transgender communities • Ability to remain grounded in emotionally complex situations through healthy self-regulation, communication, and interpersonal skills • Deep commitment to Trans Lifeline’s values, including justice, equity, and anti-oppression

🏖️ Benefits

• Generous PTO and sick time • Paid holidays • 100% employer-paid health-care premiums • Paid family and medical leave