Social Listening Analyst

🔥 4 minutes ago

🗽 New York, Pennsylvania – Remote

infoinfo

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

🗣️🇨🇳 Chinese Required

Where this job comes from

Posted on TransPerfect's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Monitor and analyse brand health, industry trends, competitive landscape, and campaign performance through social listening tools • Build and refine complex Boolean queries to extract meaningful data • Interpret and report on social media metrics across platforms like Wechat, Rednote, and others • Create and present data-driven reports and insights that inform marketing, product, and strategy teams • Provide strategic recommendations based on real-time consumer sentiment and social media trends • Maintain a strong understanding of country-specific target markets and cultural nuances

🎯 Requirements

• 2–3 years of hands-on experience as a Social Listening Expert, Social Media Analyst, Strategist, or Consumer Insights Analyst • Strong knowledge of key social media platforms and how users engage on each • Proven experience with analytics tools such as Brandwatch, Crimson Hexagon, Meltwater, Sprinklr, Synthesio, Talkwalker, Sprout Social, Digimind, Sysomos, or similar • Ability to write and optimize Boolean queries for deep-dive insights • Strong communication skills with the ability to translate complex data into clear, actionable insights • A deep understanding of regional and cultural dynamics in social media behaviour • Native level proficiency in Chinese language (essential) • Professional level proficiency in English (essential) • Bachelor's Degree question is included in the application, but the posting does not explicitly require it

🏖️ Benefits

• Remote working

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