Strategic Account Manager

🔥 2 minutes ago

🏈 Alabama, Arizona, +24 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Transportation Insight

Transportation Insight

501 - 1000 employees

Founded 2001

💼 Consulting

🍽️ Food & Beverage

🏭 Manufacturing

💰 Private Equity Round on 2018-09

Consulting • Food & Beverage • Manufacturing

Transportation Insight is a company that provides comprehensive transportation and logistics solutions, enabling clients to optimize their supply chain operations. With a focus on enhancing visibility and reducing costs, the company offers services such as parcel optimization, managed transportation solutions, and strategic analysis using advanced transportation technology. Their expert guidance, data-driven approach, and tailored solutions help businesses streamline logistics, reduce transportation spend, and improve operational efficiencies. Transportation Insight serves as an essential partner, ensuring success and seamless execution across all modes of transport, including parcel, truckload, and less-than-truckload shipments.

📋 Description

• Lead the Client Experience and Delivery of Service between Transportation Insight and assigned clients • Serve as the Internal Voice of the Customer and ensure clients’ business needs are met within commercial agreements • Manage and maintain the financial results of the client P&L • Lead communication and collaboration with cross-functional business partners to achieve strategic objectives and milestones • Manage client relationship strategy across the assigned book of business • Identify upsell opportunities outside current commercial agreement scope and lead internal positioning strategy • Identify freight and supply chain optimization opportunities, including consolidation, mode optimization, network redesign, continuous improvement, and M&A support • Act as subject matter expert on TI service offerings and provide supply chain insight and thought leadership • Collaborate with, lead, and coach tactically focused support staff • Own client progress communications, reports, internal meetings, and business alignment meetings • Provide strategic direction to assigned client services support staff • Delegate and oversee tactical responsibilities such as carrier vetting, issue remediation, and invoicing • Provide transportation rate support for domestic US/Canada bids • Assist with transit time and mode comparison analyses • Recommend solutions for coverage-deficient freight lanes • Perform trending and root cause analysis and develop cost and efficiency improvement recommendations

🎯 Requirements

• Bachelor’s Degree in Business Administration or similar field • 5 years of large client experience • 5 years minimum experience with the Transportation Industry • Up to 40% domestic travel for client site visits • Proven experience building client relationships • Ability to partner with and communicate effectively at all levels of the client, including VP/C-suite • Ability to effectively plan and possess strong analytical skills • Excellent written, oral, and presentation skills • Eagerly accept new challenges • Self-managed and motivated

🏖️ Benefits

• Competitive compensation package plus eligibility for associate bonus plan • Paid and floating holidays • Paid health days • Paid time off (PTO) • Paid parental leave • Medical, Dental, Vision, and Pet insurance • 401(k) with Company Matching • Basic and Supplemental Life Insurance • Short-term and Long-term Disability • Mental health aid through the Employee Assistance Program (EAP) • Learning opportunities through Employee Resource Groups • Employee Referral Program

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