
10,000+ employees
Founded 1853
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
🔥 0 minutes ago
🍂 Massachusetts – Remote
đź’µ $63.8k - $105.4k / year
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1853
đź’Ľ Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
• Inspect, estimate, negotiate, and evaluate first- and third-party auto physical damage claims • Deliver consistent service quality throughout the claim life cycle • Manage work assignments and travel promptly to vehicle or equipment locations • Scope claims and determine physical claim values using company resources, estimating, and evaluation software • Prepare and document vehicle and equipment damage appraisals, Actual Cash Values, and Replacement Values • Partner with assigned Claim Professionals from initial investigation through final recovery • Negotiate claim values and required payments with customers and repair facilities • Determine settlement amounts for applicable total-loss claims • Negotiate and convey claim settlements within authority and initiate payments • Provide inspection assistance across business lines and departments, including catastrophe response • Review coverage, policy conditions, exclusions, and endorsements for auto damage claims • Manage the repair process and establish appropriate claim and expense reserves • Develop and update action plans and maintain effective diaries for vehicle repair resolution • Communicate claim damage assessments following negotiations with repair facilities • Obtain authorization to initiate payments to customers or repair facilities • Participate in the Catastrophe Response Program, including deployment away for a minimum of 16 days • Perform other duties as assigned
• High School Degree or GED with a minimum of one year auto appraisal experience • Valid Driver's License • Associate's Degree, Bachelor's Degree or Technical School Degree • State appraiser and claim handling licenses (where applicable) • Two years of auto appraisal experience preferred; prior experience with insurance carrier • Strong technical background and extensive knowledge of auto repair, repair techniques, terminology, and construction • Thorough knowledge of claims appraisal systems and overall claim operations • Windows proficiency, including Excel and Word • Participation in Auto Catastrophe response, including extended deployment and unscheduled travel with minimal notice • Strong mathematical and negotiation skills • Ability to remain current on jurisdictional laws and regulations and communicate compliance requirements • Commitment to continuous education • Valid driver's license • Insurance license(s) may be required and generally must be obtained within three months of starting the job, with ongoing continuing education credits
• Health insurance for employees and eligible family members from the first day of employment • 401(k) dollar-for-dollar matching up to the first 5% of eligible pay • Paying it Forward Savings Program for employees with student loan debt • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, and caregiving support • Free professional counseling services, health coaching, and mental health resources • Matching Gift and Volunteer Rewards program
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