
10,000+ employees
Founded 1853
💼 Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
🔥 0 minutes ago
⚔️ Virginia – Remote
💵 $68.7k - $113.4k / year
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
👻 Ghost score 0%
Where this job comes from
Posted on Travelers's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 1853
💼 Consulting
📦 Logistics
🛡️ Insurance
Consulting • Logistics • Insurance
Travelers is a leading insurance company that focuses on providing secure and comprehensive coverage for both individuals and businesses. Their offerings span a wide range of areas including specialty and risk control, technology and analytics, underwriting, and sales. With a strong emphasis on community involvement, diversity, and sustainability, Travelers aims to provide excellent customer service while fostering a culture of continuous learning and professional growth. The company is committed to innovation and helping prepare for the future by planning for the unknown, making it an intellectually stimulating environment. Travelers operates internationally, with a presence in the US, Canada, and Europe, and offers career opportunities ranging from experienced professionals to emerging talents.
• Manage, inspect, evaluate, negotiate, and settle first-party property claims • Perform in-person inspections at customers’ residences and properties to assess damages • Review, investigate, and document first-party property claims under limited supervision • Handle personal insurance claims with limited supervision and higher authority • Begin handling business insurance claims with direct supervision • Gather information from policyholders, claimants, and third-party vendors • Investigate and evaluate relevant facts and documents, including leases, contracts, and by-laws • Determine and apply coverage for property damages according to policy terms • Establish accurate scopes of building and contents damages • Prepare written and computer-assisted estimates with management guidance • Communicate professionally with customers, representatives, vendors, and internal stakeholders • Negotiate with contractors and insureds’ representatives • Maintain accurate claim activity records in claim management systems • Adapt to technology implementations, system upgrades, and AI-related digital tool rollouts • Inspect all areas of dwellings or structures • Travel across multiple locations, including overnight stays, to support customers • Perform other assigned duties
• Bachelor’s Degree • Two years of property claim experience • Active adjuster license, where applicable • Proficiency in claims management and estimating software • Advanced skills in Microsoft Office and enterprise technology systems and platforms • Strong verbal and written communication skills • Sound judgment and effective decision-making ability • Exceptional customer service skills • Strong attention to detail and organizational skills • Conflict resolution skills • Ability to manage stress and maintain professionalism under pressure • Basic understanding of insurance principles, terminology, state insurance regulations, and claim handling requirements • High School Diploma or GED required • One year of property or comparable claim-related experience or successful completion of the required Travelers Claim Representative training program • Valid driver's license • Acquire and maintain relevant Insurance License(s) and/or a UAS Remote Pilot Certification within three months of starting the job • Ability to inspect roofs, attics, crawl spaces, and other confined areas • Ability to carry, set up, and climb ladders weighing approximately 38–49 pounds • Must reside in or be willing to relocate at own expense to the assigned territory • Ability to travel extensively, including overnight stays
• Health insurance for employees and eligible family members from the first day of employment • Dollar-for-dollar 401(k) matching up to the first 5% of eligible pay, subject to an annual maximum • Paying it Forward Savings Program with annual 401(k) contributions for student loan payments • Pension Plan 100% funded by Travelers • Minimum of 20 days Paid Time Off annually • Nine paid company Holidays • Wellness program with tools, discounts, resources, caregiving support, free professional counseling, and health coaching • Matching Gift and Volunteer Rewards program • Equal opportunity employer
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