Senior Director, Product Communications

Job not on LinkedIn

🔥 18 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🗣️ Communications

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Own how OleOle’s products, features, and experiences are explained to users across web and mobile • Work directly with the Founder, product, design, and engineering teams • Translate complex functionality into simple, clear, consistent user communications • Own user-facing product communications across onboarding, registration, social and content experiences, messaging and calling, live sports, invitations and rewards, wallets and payments, ticketing and commerce, AskOle, and future products • Develop feature explanations, onboarding screens, calls to action, permissions and consent messaging, notifications, transaction messages, success and error states, help content, FAQs, and new-feature introductions • Identify communication requirements before product launches • Review product flows from the user’s perspective and identify where explanation, education, reassurance, or context is needed • Establish OleOle’s product voice and communications standards across products and user journeys • Design standards that work across countries, cultures, and languages • Develop communications for product launches and major releases • Ensure external product communications are consistent with in-product user experiences • Personally write, edit, review, and establish the communications system

🎯 Requirements

• 10+ years of experience in product communications, content design, UX content, product marketing, or a closely related consumer technology role • Significant senior-level ownership experience • Experience owning user-facing communications for a large-scale consumer technology product or platform • Ability to translate complicated products into simple, clear language • Experience working directly with product managers, designers, engineers, and senior leadership throughout product development • Experience developing product messaging across onboarding, feature education, calls to action, notifications, permissions, confirmations, errors, help content, FAQs, and customer journeys • Experience with complex consumer product categories such as social media, messaging, fintech, payments, wallets, marketplaces, e-commerce, travel, ticketing, gaming, or AI • Experience establishing product voice, terminology, editorial standards, and communications systems across multiple products and teams • Experience launching major consumer products or features and coordinating communications before, during, and after launch • Understanding of how communication affects adoption, activation, engagement, trust, retention, and conversion • Experience communicating sensitive or high-trust experiences such as payments, financial transactions, identity verification, privacy, security, permissions, rewards, or account access • Experience building communications for international products and working with localization and translation across multiple languages and cultures • Excellent written English and exceptional editing skills • Strong product judgment and ability to challenge unclear product experiences • Comfortable operating in an early-stage, fast-moving environment with evolving requirements • Highly hands-on; willing to personally write, edit, review, and establish the communications system • Strongly preferred: experience at a major global consumer technology company with sophisticated multi-product experiences • Strongly preferred: experience expanding products internationally and maintaining a consistent product voice across markets and languages • Ability to adapt to ambiguity, shifting priorities, and early-stage company growing pains • Entrepreneurial judgment fostering independence over micromanagement • Understanding of football and international sports is a huge plus

🏖️ Benefits

• Following funding, competitive salary plus equity and token ownership • Deferred compensation earned from the start under a written deferred compensation agreement and payable when the company closes its funding • Remote work permitted • Travel required

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